Sales Associate II

Tapestry
Chicago
Workplace: OnsitePart timeFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Drive for results","Interpersonal savvy","Learning on the fly","Dealing with ambiguity"]

Deliver an elevated, personalized shopping experience as a front-line ambassador for Coach. Meet individual and store sales goals through cross-selling, upselling, and tailored styling, while building lasting client relationships. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations, including inventory processing, visual merchandising, and efficient transaction handling, with a calm, professional mindset.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Associate II

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Deliver an elevated, personalized shopping experience as a front-line ambassador for Coach. Meet individual and store sales goals through cross-selling, upselling, and tailored styling, while building lasting client relationships. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations, including inventory processing, visual merchandising, and efficient transaction handling, with a calm, professional mindset.
Location: Chicago
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent Coach as a brand ambassador by following the Coach Guide to Style and Service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales via cross-selling, upselling, and tailored recommendations while meeting individual and team KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Support store operations including cash wrap, inventory processing, replenishment, visual merchandising, transaction processing, and asset protection procedures.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Ability to work at a fast pace and perform physical tasks including lifting 25 lb regularly (up to 50 lb occasionally) and maneuvering the sales floor and stockroom.
  • •Strong English proficiency.
  • •Luxury retail background with social media savvy; experience with live-stream shopping/video demos and clienteling/data acquisition skills (preferred).
Experience:1+ yearsLuxury retailFashionClienteling
Skills:Customer focusDrive for resultsInterpersonal savvyLearning on the flyDealing with ambiguity
Languages:English
Tech Stack:POSMobile POSIPadLaptopClienteling toolsSocial sellingShort-form video

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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