Reevo

2 weeks ago

Builder - Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Own relationships with complex, high-value accounts as a Customer Success Manager, helping Reevo customers realize the full value of its CRM platform. Drive adoption and measurable outcomes through success reviews, strategy and success roadmaps, and proactive health monitoring to mitigate risk. Partner across Product, Onboarding, Support, and Marketing to improve customer experience and collaborate with Sales/Account Management on renewals and expansion, leveraging AI insights and data-driven signals.

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Serve as the primary post-sales point of contact and advocate for a portfolio of customers with key stakeholders and executives.
•Lead strategy and success reviews to drive adoption, engagement, and measurable ROI across teams and modules.
•Define and deliver success plans, roadmaps, and joint accountability for achieving outcomes.
•Track engagement, usage, and satisfaction to identify at-risk accounts early and mitigate risk with proactive interventions.
•Collaborate with Sales/Account Management on renewals and work cross-functionally with Product, Onboarding, Support, and Marketing to improve customer experience.

Key Requirements

•Bachelor’s degree in Business, Marketing, Economics, or related field (or equivalent experience).
•3–7 years in Customer Success, Account Management, or Consulting within a B2B SaaS company, ideally CRM, RevOps, or GTM technology.
•Proven record of driving adoption, retention, and growth across complex customer portfolios.
•Experience with data-driven account management including usage analytics, health scoring, and forecasting.
•Comfort with AI-driven insights and productivity tools; strong communication and presentation skills.

Experience:3-7 yearsB2B SaaSCRMRevOpsGTMStartup

Education:Bachelor's in Business, Marketing, Economics, or related field

Skills:Customer advocacyConsultative mindsetCommunicationPresentationAnalytical thinkingData-driven decision-makingOrganizationProactive executionCross-functional collaborationAdaptabilityCuriosityInfluencing without authority

Tech Stack:CRMRevOpsGTM

Company Brief

Reevo

Reevo provides an AI-native unified GTM platform combining CRM, sales engagement, conversational intelligence, prospecting, and forecasting to automate admin work and streamline revenue operations for marketing, sales, and customer success teams.

Industry: Enterprise Software

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Valuation: USD 250M to 500M

Funding: Series A

Headquarters: Santa Clara, United States

Founded: 2024

Website LinkedIn Glassdoor

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Reevo

2 weeks ago

Builder - Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Serve as the primary post-sales point of contact and advocate for a portfolio of customers with key stakeholders and executives.
•Lead strategy and success reviews to drive adoption, engagement, and measurable ROI across teams and modules.
•Define and deliver success plans, roadmaps, and joint accountability for achieving outcomes.
•Track engagement, usage, and satisfaction to identify at-risk accounts early and mitigate risk with proactive interventions.
•Collaborate with Sales/Account Management on renewals and work cross-functionally with Product, Onboarding, Support, and Marketing to improve customer experience.

Key Requirements

•Bachelor’s degree in Business, Marketing, Economics, or related field (or equivalent experience).
•3–7 years in Customer Success, Account Management, or Consulting within a B2B SaaS company, ideally CRM, RevOps, or GTM technology.
•Proven record of driving adoption, retention, and growth across complex customer portfolios.
•Experience with data-driven account management including usage analytics, health scoring, and forecasting.
•Comfort with AI-driven insights and productivity tools; strong communication and presentation skills.

Experience:3-7 yearsB2B SaaSCRMRevOpsGTMStartup

Education:Bachelor's in Business, Marketing, Economics, or related field

Tech Stack:CRMRevOpsGTM

Company Brief

Reevo

Industry: Enterprise Software

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Valuation: USD 250M to 500M

Funding: Series A

Headquarters: Santa Clara, United States

Founded: 2024

Website LinkedIn Glassdoor