Waiter/Waitress

Kempinski
Jakarta
Workplace: OnsiteContractFunction: Hospitality & Food ServiceSkills: []

Serve food and beverages to guests in the assigned outlet with courteous, professional, efficient, and flexible service aligned to hotel standards and Kempinski’s values. Maintain a high standard of personal appearance and hygiene, handle guest enquiries and complaints, and support sales through product knowledge and upselling. Follow outlet opening/closing procedures, operate the trained POS system, monitor supplies to reduce waste, and ensure cleanliness and compliance with hotel policies on fire, hygiene, health, and safety.

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FursaFursa
Kempinski
Kempinski
3 days ago

Waiter/Waitress

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Serve food and beverages to guests in the assigned outlet with courteous, professional, efficient, and flexible service aligned to hotel standards and Kempinski’s values. Maintain a high standard of personal appearance and hygiene, handle guest enquiries and complaints, and support sales through product knowledge and upselling. Follow outlet opening/closing procedures, operate the trained POS system, monitor supplies to reduce waste, and ensure cleanliness and compliance with hotel policies on fire, hygiene, health, and safety.
Location: Jakarta
Workplace: Onsite
Employment Type: Contract
Job Function: Hospitality & Food Service

Key Responsibilities

  • •Serve food and beverages to guests in the assigned outlet while providing courteous, professional, efficient, and flexible service.
  • •Maintain proper uniform and grooming standards and ensure cleanliness and organization of the work area at all times.
  • •Develop thorough knowledge of hotel food and beverage products and perform upselling and offer alternatives.
  • •Handle guest enquiries and report complaints and feedback to supervisors, ensuring follow-up with guests.
  • •Operate the assigned POS system, follow opening and closing procedures, monitor supplies to reduce spoilage and wastage, and complete inventories.

Key Requirements

Tech Stack:POS

Company Brief

Kempinski
Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Munich, Germany
Founded: 1862
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