Client Advisor (Sydney, , AU)

Burberry
Sydney
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Teamwork","Customer focus","Attention to detail","Self-motivation"]

Deliver an elevated, personalised luxury experience by building relationships with new and existing clients. Meet and exceed individual and store sales KPIs through storytelling, expert product and styling knowledge, and appointment-based clienteling. Follow the client journey to drive desire, close sales, and maintain long-term relationships through efficient follow-up and after-sales service. Support store operations and uphold Burberry visual standards across front and back of house.

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FursaFursa
Burberry
Burberry
1 day ago

Client Advisor (Sydney, , AU)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Deliver an elevated, personalised luxury experience by building relationships with new and existing clients. Meet and exceed individual and store sales KPIs through storytelling, expert product and styling knowledge, and appointment-based clienteling. Follow the client journey to drive desire, close sales, and maintain long-term relationships through efficient follow-up and after-sales service. Support store operations and uphold Burberry visual standards across front and back of house.
Location: Sydney
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Meet and exceed individual and store sales and commercial KPIs
  • •Inspire clients through storytelling, passion for the brand, and expertise in product, fashion, and styling
  • •Follow the client journey in store to create an excellent first impression, discover client needs, and close the sale while maintaining relationships
  • •Provide efficient follow-up and after-sales services to support ongoing client relationships
  • •Support daily store operations and maintain luxury standards, including product replenishment, inventory management, markdowns, and stockroom upkeep

Key Requirements

  • •Proven track record delivering sales and exceeding targets
  • •Previous experience in clientelling
  • •Strong product knowledge and understanding of store retail operations
  • •Ability to work as part of a team
  • •Fluent in the local language; English proficiency is desirable
Experience:RetailLuxury
Skills:CommunicationTeamworkCustomer focusAttention to detailSelf-motivation
Languages:English

Company Brief

Burberry
British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1856
WebsiteLinkedIn