USAA

2 days ago

Licensed P&C Insurance Professional - Sales and Service (Signing Bonus)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Provide customer service, sales, and retention for USAA Property & Casualty personal lines by handling member inquiries across phone, email, chat, and social media. Use insurance knowledge to support quotes, policy actions, billing, underwriting, and coverage/premium changes while accurately diagnosing issues and minimizing escalations. Work in a contact-center environment with multi-system navigation, maintaining required P&C licenses and state registrations.

Location: San Antonio

Workplace: Hybrid

Employment Type: Full time

Job Function: Insurance & Actuarial

Seniority: Entry level

Key Responsibilities

•Maximize Property & Casualty sales by handling member inquiries, identifying cross-selling opportunities, and providing exceptional service across communication channels.
•Prepare and manage insurance activities including quotes, binding new business, rating, policy, billing, underwriting, contract and coverage provisions, and premium changes.
•Assess member needs and provide complete, accurate advice and solutions, minimizing transfers, escalations, and call backs.
•Operate efficiently in a contact center environment and navigate multiple systems/programs while maintaining engaging member interactions across multiple channels.
•Ensure risks are identified, measured, monitored, and controlled in line with risk and compliance policies and procedures.

Pay and Benefits

Salary: USD 46,370 - 48,870 annually

Perks:Health InsuranceDentalVision401kPensionLife InsurancePaid LeaveParental LeaveAdoption AssistanceWellness Stipend

Key Requirements

•High school diploma or GED equivalent.
•Currently hold an ACTIVE Property and Casualty or Personal Lines license in your state of residence (or state of hire) and be able to acquire additional licenses as needed.
•1 year of customer service experience in insurance, financial services, and/or relevant direct customer service and/or sales experience.
•Ability to prioritize and multi-task while navigating multiple business applications.
•Maintain required Property & Casualty (P&C) licenses and state registrations.

Experience:InsuranceFinancial servicesCustomer serviceContact center

Education:High School

Skills:CommunicationCustomer serviceProblem-solvingMultitasking

Licenses:ACTIVE Property and Casualty (P&C) producer agent licenseProperty and Casualty licensePersonal Lines license

Company Brief

USAA

Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: San Antonio, United States

Founded: 1922

Website LinkedIn

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USAA

2 days ago

Licensed P&C Insurance Professional - Sales and Service (Signing Bonus)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: San Antonio

Workplace: Hybrid

Employment Type: Full time

Job Function: Insurance & Actuarial

Seniority: Entry level

Key Responsibilities

•Maximize Property & Casualty sales by handling member inquiries, identifying cross-selling opportunities, and providing exceptional service across communication channels.
•Prepare and manage insurance activities including quotes, binding new business, rating, policy, billing, underwriting, contract and coverage provisions, and premium changes.
•Assess member needs and provide complete, accurate advice and solutions, minimizing transfers, escalations, and call backs.
•Operate efficiently in a contact center environment and navigate multiple systems/programs while maintaining engaging member interactions across multiple channels.
•Ensure risks are identified, measured, monitored, and controlled in line with risk and compliance policies and procedures.

Pay and Benefits

Salary: USD 46,370 - 48,870 annually

Perks:Health InsuranceDentalVision401kPensionLife InsurancePaid LeaveParental LeaveAdoption AssistanceWellness Stipend

Key Requirements

•High school diploma or GED equivalent.
•Currently hold an ACTIVE Property and Casualty or Personal Lines license in your state of residence (or state of hire) and be able to acquire additional licenses as needed.
•1 year of customer service experience in insurance, financial services, and/or relevant direct customer service and/or sales experience.
•Ability to prioritize and multi-task while navigating multiple business applications.
•Maintain required Property & Casualty (P&C) licenses and state registrations.

Experience:InsuranceFinancial servicesCustomer serviceContact center

Education:High School

Skills:CommunicationCustomer serviceProblem-solvingMultitasking

Licenses:ACTIVE Property and Casualty (P&C) producer agent licenseProperty and Casualty licensePersonal Lines license

Company Brief

USAA

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: San Antonio, United States

Founded: 1922

Website LinkedIn