Account Manager (Gift Cards)

Joko
Paris
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3-5 yearsSkills: ["Negotiation","Communication","Analytical","Adaptability","Relationship-building"]

Join the Gift Cards team as the first Account Manager to build and scale a new merchant portfolio. Own and grow the Gift Cards business, negotiate standout deals, and design end-to-end processes from merchant onboarding to commercial strategy, while cultivating strong merchant relationships and identifying untapped opportunities in Paris and beyond.

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Joko
Joko
8 months ago

Account Manager (Gift Cards)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Join the Gift Cards team as the first Account Manager to build and scale a new merchant portfolio. Own and grow the Gift Cards business, negotiate standout deals, and design end-to-end processes from merchant onboarding to commercial strategy, while cultivating strong merchant relationships and identifying untapped opportunities in Paris and beyond.
Location: Paris
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build the foundations of our Gift Cards partnerships: be the first point of contact for merchants
  • •Negotiate the best rates and commercial terms to maximize user value and business growth
  • •Create strong, long-term relationships with merchants and partners
  • •Spot opportunities across industries and turn them into deals
  • •Sign new merchants and expand our catalog to ensure Joko offers the widest, most attractive selection

Pay and Benefits

Perks:Remote WorkParinal LeaveCoworking BudgetLearning Budget

Key Requirements

  • •Languages: Fluent in French and English, written and spoken.
  • •Experience: 3–5y in a commercial role (Account Management, Business Development, Sales), ideally in a fast-growing environment.
  • •Education: Degree from a top-tier business or engineering school.
  • •Mindset: Entrepreneurial, challenge-driven, feedback-friendly, and always learning.
  • •Commercial skills: Skilled negotiator, thrive on building win-win partnerships, closing deals, and spotting new revenue opportunities
Experience:3-5 yearsGift cardsRetailE-commerce
Skills:NegotiationCommunicationAnalyticalAdaptabilityRelationship-building
Languages:FrenchEnglish

Company Brief

Joko
Joko is a Paris-based shopping and cashback app that turns payment cards into multi-brand loyalty cards, offering automatic cashback, coupons and shopping insights to users while providing merchants with acquisition and retention tools powered by payment data and AI.
Industry: Payments
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series A
Headquarters: Paris, France
Founded: 2018
Glassdoor
Glassdoor: 4.5
WebsiteLinkedInGlassdoor