Customer Service Advisor - Bank
Bupa
London
Workplace: OnsiteFull timeGBP 13.77+ hourlyFunction: Customer Support (Service Desk)Skills: ["Communication","Attention to detail","Teamwork","Confidentiality","Decision-making"]Join the Contact Centre Consultant Clinics team to ensure a great patient experience through efficient, accurate communication with internal and external clients. Generate daily consultant billing charges, update records in relevant systems, and use reports to improve clinic scheduling. Administer contact centre email enquiries and consultant requests, including booking changes and clinic amendments, while maintaining confidentiality and high-quality, deadline-driven service.

