Sr. Business Analyst - People Strategy & Analytics

Discover Financial
Richmond
Workplace: OnsiteFull timeUSD 101,100 - 115,400 annuallyFunction: Business OperationsExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Strategic influencing","Problem-solving","Quantitative orientation","Leadership"]

Apply advanced analytics to drive people strategy outcomes within HR’s People Strategy & Analytics team. Leverage historical data and industry benchmarks to uncover root causes behind organizational health shifts, optimize performance targets, and communicate insights with clear, audience-tailored storytelling. Support modeling for lending product performance, contribute to marketing and credit risk analysis through rigorous monitoring and hypothesis testing, and partner with IT, Sales, Operations, and Finance to improve quality, volume, service, and profitability.

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Discover Financial
Discover Financial
3 weeks ago

Sr. Business Analyst - People Strategy & Analytics

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Last checked: 3 hours agoStatus: Live

Job Summary

Apply advanced analytics to drive people strategy outcomes within HR’s People Strategy & Analytics team. Leverage historical data and industry benchmarks to uncover root causes behind organizational health shifts, optimize performance targets, and communicate insights with clear, audience-tailored storytelling. Support modeling for lending product performance, contribute to marketing and credit risk analysis through rigorous monitoring and hypothesis testing, and partner with IT, Sales, Operations, and Finance to improve quality, volume, service, and profitability.
Location: Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Use analysis to identify business challenges and opportunities and make strategic or tactical recommendations.
  • •Perform modeling/analytics to support new product and pricing strategies for lending products.
  • •Support direct-to-consumer marketing insights and help shape customer experiences and go-to-market strategies.
  • •Create and test risk models by connecting drivers of future consumer credit trends to historical behavior with rigorous monitoring.
  • •Develop hypotheses, lead implementation efforts, and create monitoring plans while partnering with IT, Sales, Operations, and Finance.

Pay and Benefits

Salary: USD 101,100 - 115,400 annually

Key Requirements

  • •At least 2 years of professional experience performing analysis.
  • •Earn or be in the process of obtaining a Bachelor’s degree in a quantitative field.
  • •Earn or be in the process of obtaining a Master’s degree in a quantitative field or an MBA with a quantitative concentration.
  • •Experience in statistical model building.
  • •Experience in SQL querying.
Experience:2+ years
Education:Bachelor's
Skills:CommunicationStrategic influencingProblem-solvingQuantitative orientationLeadership
Tech Stack:SQL

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn