Site Manager - Chaos Lab

Fever Up
Madrid
Workplace: OnsiteFull timeFunction: Laboratory & Clinical OperationsExperience: 3+ yearsSkills: ["Communication","Leadership","Organization","Customer service","Problem-solving"]

Lead end-to-end operations for the Madrid Chaos Lab experience site, ensuring world-class guest service, financial efficiency, and flawless execution of both public experiences and corporate/private events. You’ll manage on-site staff, budgets, and partnerships while building the brand locally within the Fever Originals division.

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FursaFursa
Fever Up
Fever Up
1 year ago

Site Manager - Chaos Lab

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Last checked: 10 hours agoStatus: Live

Job Summary

Lead end-to-end operations for the Madrid Chaos Lab experience site, ensuring world-class guest service, financial efficiency, and flawless execution of both public experiences and corporate/private events. You’ll manage on-site staff, budgets, and partnerships while building the brand locally within the Fever Originals division.
Location: Madrid
Workplace: Onsite
Employment Type: Full time
Job Function: Laboratory & Clinical Operations
Seniority: Manager level

Key Responsibilities

  • •Lead the day-to-day operations of the venue, ensuring the highest service quality and guest satisfaction.
  • •Manage, schedule, and delegate responsibilities to on-site staff. Ensure daily staff timecards and staff reports are accurate.
  • •Managers are expected to run different sessions themselves during the week, setting an example for the on-site staff.
  • •Ensure all experiences run smoothly and on time with minimal disruptions.
  • •Coordinate and manage end-to-end execution of corporate and private events, from inbound requests and bookings to execution.

Key Requirements

  • •3+ years of experience in operations, hospitality, live entertainment, franchise management, or a related industry.
  • •Fluent communication in Spanish & English.
  • •An understanding of budgeting and controlling expenses and retail operations.
  • •Leadership and management skills and ability to communicate effectively in oral and written communication.
  • •Excellent planning and organizational skills; ability to manage multiple priorities simultaneously to ensure work is completed in a timely and productive manner.
Experience:3+ yearsHospitalityLive entertainmentExperiential
Skills:CommunicationLeadershipOrganizationCustomer serviceProblem-solving
Languages:SpanishEnglish
Tech Stack:Google Suite

Company Brief

Fever Up
Fever is a global events discovery and ticketing platform that curates and sells experiences, from immersive theatre and pop-ups to concerts and local activities, helping venues and organizers reach audiences worldwide.
Industry: Events & Live Entertainment
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Madrid, Spain
Founded: 2011
WebsiteLinkedIn