Business Office Associate

CarMax
United States
Workplace: OnsiteFull timeUSD 17.4 - 28 hourlyFunction: Business OperationsSkills: ["Customer service","Attention to detail","Organizational skills","Multitasking","Communication"]

Support store operations by handling paperwork and transaction processing for sales, auctions, and appraisals. Deliver customer service, audit retail/wholesale deal documents, and manage auction/appraisal details including titles and funding payoffs. Perform cash management, deposits, and reconciliation tasks while maintaining security protocols. Train and mentor new associates and ensure compliance with CarMax Environmental, Health and Safety (EH&S) requirements in a fast-paced environment.

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CarMax
CarMax
1 day ago

Business Office Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 44 minutes agoStatus: Live

Job Summary

Support store operations by handling paperwork and transaction processing for sales, auctions, and appraisals. Deliver customer service, audit retail/wholesale deal documents, and manage auction/appraisal details including titles and funding payoffs. Perform cash management, deposits, and reconciliation tasks while maintaining security protocols. Train and mentor new associates and ensure compliance with CarMax Environmental, Health and Safety (EH&S) requirements in a fast-paced environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Perform clerical work (filing, data entry, reconciliation) and support store operations by training/mentoring new associates and balancing overflow traffic.

Pay and Benefits

Salary: USD 17.4 - 28 hourly
Perks:Paid LeaveHoliday Pay

Key Requirements

  • •Accurately read, interpret, and record data for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Ability to lift up to 20 lbs, work on your feet for extended periods, and maintain confidentiality and integrity while following company policies.
Skills:Customer serviceAttention to detailOrganizational skillsMultitaskingCommunication
Tech Stack:Microsoft Office

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn