Care Manager (RN)

Develop and manage complex care for members with primarily physical needs by assessing barriers, social determinants of health, and care access. Create personalized care/service plans in collaboration with providers, specialists, and community resources, then monitor progress and update plans as needs change. Provide telephonic/digital and in-person outreach as required, educate members and families, document activity for compliance, and offer feedback to improve care quality in a cost-effective way.