Business Operations Project Intern (GBS) - 2026 Start (BS/MS)

TikTok
Dublin
Workplace: OnsiteInternshipFunction: Business OperationsEducation: bachelorsSkills: ["Attention to detail","Process-driven approach","Written communication","Summarizing findings","Working with data"]

Support TikTok’s SMB Business Operations team in the New Business workstream by managing and enriching a high-volume pipeline of inbound leads and advertiser accounts. You’ll assess lead quality against the Ideal Customer Profile (ICP), conduct manual lead enrichment using tools like Lusha and LinkedIn Sales Navigator, maintain accurate records, and assist with ad hoc reporting and analysis. This is an operational, analytical internship with exposure to advertiser pipeline development across EMEA.

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FursaFursa
TikTok
TikTok
1 month ago

Business Operations Project Intern (GBS) - 2026 Start (BS/MS)

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Last checked: 28 minutes agoStatus: Live

Job Summary

Support TikTok’s SMB Business Operations team in the New Business workstream by managing and enriching a high-volume pipeline of inbound leads and advertiser accounts. You’ll assess lead quality against the Ideal Customer Profile (ICP), conduct manual lead enrichment using tools like Lusha and LinkedIn Sales Navigator, maintain accurate records, and assist with ad hoc reporting and analysis. This is an operational, analytical internship with exposure to advertiser pipeline development across EMEA.
Location: Dublin
Workplace: Onsite
Employment Type: Internship · 6 months
Job Function: Business Operations
Seniority: Intern level

Key Responsibilities

  • •Review each inbound lead for quality against TikTok’s Ideal Customer Profile (ICP).
  • •Enrich leads manually when information is incomplete using research tools such as Lusha and LinkedIn Sales Navigator.
  • •Apply judgment to identify what makes a strong SMB advertiser and ensure consistent qualification across the pipeline.
  • •Maintain accurate, up-to-date lead records and flag patterns or data quality issues to the Business Operations Lead.
  • •Support the Business Operations team with ad hoc project tasks, reporting, analysis, and collaboration with internal stakeholders to improve qualification processes.

Key Requirements

  • •Currently pursuing a bachelor’s degree or above and enrolled for the entire internship duration.
  • •Available for 3–6 months.
  • •Strong attention to detail and a methodical, process-driven approach.
  • •Comfortable working with data and spreadsheets; basic Excel skills required.
  • •Some familiarity with CRM tools, sales platforms, or lead generation concepts.
Education:Bachelor's
Skills:Attention to detailProcess-driven approachWritten communicationSummarizing findingsWorking with data
Tech Stack:ExcelCRM toolsLushaLinkedIn Sales Navigator

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn