Client Advisor - Mandarin Speaking Regent Street (London, , GB)

Burberry
London
Workplace: OnsiteFull timeFunction: SalesSkills: ["Client engagement","Relationship building","Storytelling","Collaboration","Proactive mindset"]

Create meaningful relationships with new and existing Mandarin-speaking clients as a Regent Street brand ambassador. Deliver an elevated, personalised luxury experience by leveraging expert product knowledge, styling advice, and tailored recommendations to drive sales performance. Host and support monthly client events to strengthen engagement and loyalty, while maintaining deep understanding of Burberry collections, craftsmanship, and heritage. Collaborate with store colleagues to achieve commercial objectives.

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FursaFursa
Burberry
Burberry
2 days ago

Client Advisor - Mandarin Speaking Regent Street (London, , GB)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Create meaningful relationships with new and existing Mandarin-speaking clients as a Regent Street brand ambassador. Deliver an elevated, personalised luxury experience by leveraging expert product knowledge, styling advice, and tailored recommendations to drive sales performance. Host and support monthly client events to strengthen engagement and loyalty, while maintaining deep understanding of Burberry collections, craftsmanship, and heritage. Collaborate with store colleagues to achieve commercial objectives.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Deliver an elevated, personalised client experience reflecting Burberry’s luxury standards.
  • •Build and nurture long-term relationships with local and international clients, especially Mandarin-speaking clientele.
  • •Drive sales performance through expert product knowledge, styling advice, and tailored recommendations.
  • •Host and support exclusive client events monthly to strengthen engagement and loyalty.
  • •Collaborate with store colleagues and management to achieve commercial objectives and create a welcoming store environment.

Key Requirements

  • •Fluent in Mandarin with professional-level English, able to build rapport with a diverse client base.
  • •Previous experience in luxury retail, premium retail, or a customer-focused environment.
  • •Strong client engagement skills with a genuine passion for delivering exceptional service.
  • •Confident in styling, storytelling, and creating personalised shopping experiences.
  • •Flexible to work a varied schedule, including early and late shifts between 9:15am and 8:30pm.
Experience:Luxury retailPremium retailCustomer service
Skills:Client engagementRelationship buildingStorytellingCollaborationProactive mindset
Languages:MandarinEnglish

Company Brief

Burberry
British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1856
WebsiteLinkedIn