Bilingual Consumer Sales Associate (Cambridge, ON, CA, N3C 4N6)

Allianz
Cambridge
Workplace: OnsiteFull timeCAD 20.61+ hourlyFunction: SalesSkills: ["Communication","Customer service","Customer focus","Attention to detail","Multi-tasking"]

Provide telephone support to e-commerce and insurance clients, identifying customer needs and recommending optimal or alternative travel insurance solutions. Educate clients on insurance options, generate quotes, and close sales by addressing concerns with empathy. Maintain strong product knowledge, accurately update customer and policy records, and work effectively using AI-assisted tools and data responsibly within governance, security, and ethical guidelines.

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FursaFursa
Allianz
Allianz
23 hours ago

Bilingual Consumer Sales Associate (Cambridge, ON, CA, N3C 4N6)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Provide telephone support to e-commerce and insurance clients, identifying customer needs and recommending optimal or alternative travel insurance solutions. Educate clients on insurance options, generate quotes, and close sales by addressing concerns with empathy. Maintain strong product knowledge, accurately update customer and policy records, and work effectively using AI-assisted tools and data responsibly within governance, security, and ethical guidelines.
Location: Cambridge
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Provide telephone support for e-commerce and insurance clients
  • •Identify customer needs and recommend optimal or alternative product solutions
  • •Educate clients on insurance options, provide quotes, and close sales
  • •Maintain in-depth knowledge of products and stay up to date on policy changes
  • •Accurately enter and update customer data and existing policies

Pay and Benefits

Salary: CAD 20.61 hourly
Perks:Health InsuranceDentalVisionRetirement SavingsPaid Leave

Key Requirements

  • •6 to 12 months in a customer service or sales environment
  • •Fluency in French and English (written and spoken)
  • •Provide telephone support for e-commerce and insurance clients and close sales by addressing customer concerns
  • •Possess Accident and Sickness license or be willing to become licensed
  • •Possess TICO certification or be willing to become certified
Skills:CommunicationCustomer serviceCustomer focusAttention to detailMulti-tasking
Licenses:Accident and Sickness license
Certifications:TICO
Languages:FrenchEnglish
Tech Stack:E-commerceInsuranceAIMachine learningData analyticsCloud-based tools

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn