Global Payroll Implementation Specialist - PEO

Remote
United States
Workplace: RemoteFull timeUSD 83,200 - 112,300 annuallyFunction: Customer Success & Account ManagementSkills: ["Communication","Project management","Problem-solving","Cross-functional collaboration","Adaptability","Independence","Analytical mindset"]

Own end-to-end PEO client onboarding for global payroll setup, benefits enrollment, state tax registrations, and HR compliance. Build tailored implementation plans, align clients on milestones and success criteria, and guide customers through the co-employment workflows in Remote’s platform. Coordinate across Sales, Legal, Product, and Support to resolve client-specific needs, improve onboarding best practices, and provide actionable feedback to internal teams.

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FursaFursa
Remote
Remote
2 months ago

Global Payroll Implementation Specialist - PEO

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Last checked: 3 hours agoStatus: Live

Job Summary

Own end-to-end PEO client onboarding for global payroll setup, benefits enrollment, state tax registrations, and HR compliance. Build tailored implementation plans, align clients on milestones and success criteria, and guide customers through the co-employment workflows in Remote’s platform. Coordinate across Sales, Legal, Product, and Support to resolve client-specific needs, improve onboarding best practices, and provide actionable feedback to internal teams.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Partner with new PEO clients to develop tailored implementation plans across payroll setup, benefits enrollment, state tax registrations, and HR compliance onboarding
  • •Own the end-to-end onboarding process, aligning with clients on milestones, timelines, and success criteria
  • •Coordinate wage-based reconciliations for accurate parallel payroll runs
  • •Guide clients through Remote’s PEO platform, supporting adoption of co-employment processes and understanding of tools/services
  • •Collaborate cross-functionally with Sales, Legal, Product, and Support to ensure smooth hand-offs and resolution of client requirements

Pay and Benefits

Salary: USD 83,200 - 112,300 annually
Equity and Bonus:Equity
Perks:Remote WorkPaid LeaveFlexible HoursParental LeaveHealth InsuranceEquityLearning BudgetHome OfficeIt Equipment

Key Requirements

  • •3+ years of experience in implementation, onboarding, or customer success within a fast-paced SaaS PEO environment
  • •Familiarity with co-employment structures, payroll tax obligations, and benefits administration
  • •Demonstrated project management skills managing multiple concurrent client timelines
  • •Clear, empathetic communication with a focus on proactive client guidance
  • •Proficient in using Google Sheets or Excel; able to work largely asynchronously and write/speak fluent English
Experience:SaaSPEOHRPayrollComplianceCustomer Success
Skills:CommunicationProject managementProblem-solvingCross-functional collaborationAdaptabilityIndependenceAnalytical mindset
Languages:English
Tech Stack:Google SheetsExcelMonday.comNotionSlackSalesforceWorklioMacBook Pro

Company Brief

Remote
Website