Technical Writer III - IT Management (Remote)

Create customer-focused product documentation for complex cybersecurity offerings, including new features, release notes, and API documentation. Partner with writers, content strategists, product managers, engineers, and product designers to deepen product understanding and apply user-centered technical writing best practices. Independently manage documentation projects and contribute to writing standards and collaborative reviews while advocating for the customer. Continuously explore ways to integrate AI into authoring workflows to improve quality and efficiency.