Part-Time Customer Experience Specialist (Sales Associate) - Houston

RealReal
Houston
Workplace: OnsitePart timeUSD 21 - 25 hourlyFunction: Customer Support (Service Desk)Skills: ["Customer obsession","Problem-solving","Organization","Time management","Teamwork"]

Drive customer engagement and sales in a retail environment by using suggestive selling and in-depth product knowledge to exceed daily revenue goals. Perform proactive outreach to generate traffic and repeat business, while educating customers and consignors on The RealReal’s circular economy mission. Manage consignment drop-off, review and catalog items for shipment, resolve consignor inquiries, and support store readiness through merchandising and operational standards.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
RealReal
RealReal
6 days ago

Part-Time Customer Experience Specialist (Sales Associate) - Houston

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Drive customer engagement and sales in a retail environment by using suggestive selling and in-depth product knowledge to exceed daily revenue goals. Perform proactive outreach to generate traffic and repeat business, while educating customers and consignors on The RealReal’s circular economy mission. Manage consignment drop-off, review and catalog items for shipment, resolve consignor inquiries, and support store readiness through merchandising and operational standards.
Location: Houston
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Engage customers through suggestive selling and deep product knowledge to exceed daily sales goals.
  • •Perform daily outreach to drive traffic and repeat business.
  • •Educate buyers and consignors on The RealReal’s circular economy mission and the value of sustainable luxury.
  • •Manage consignment drop-off, set expectations on process and valuation, and review/catalog items for shipment.
  • •Maintain store readiness and boutique standards through merchandising, replenishment, and opening/closing procedures.

Pay and Benefits

Salary: USD 21 - 25 hourly
Perks:Annual BonusEquityPaid HolidaysPaid Leave

Key Requirements

  • •1+ years of retail experience in a customer- or business-facing role.
  • •Availability for flexible hours, including evenings, weekends, holidays, and 25–29 hours per week.
  • •Ability to deliver an elevated customer and employee experience with a positive, professional demeanor.
  • •Ability to problem solve and resolve customer needs in a fast-paced environment.
  • •Strong organizational and time management skills to balance competing priorities.
Experience:Retail
Skills:Customer obsessionProblem-solvingOrganizationTime managementTeamwork
Tech Stack:Google SuiteSalesforceMac iOS

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
Glassdoor
Glassdoor: 3.3
WebsiteLinkedInGlassdoor