Customer Specialist-Part Time

CarMax
United States
Workplace: OnsitePart timeUSD 20.6 - 30.9 hourlyFunction: Customer Support (Service Desk)Education: bachelorsSkills: ["Communication","Relationship building","Integrity","Teamwork","Attention to detail"]

Deliver a customer-first used-car experience by guiding shoppers through sales, appraisals, test drives, and financing applications. Perform accurate vehicle condition and cosmetic inspections, manage inventory check-in and reconciliation, and handle key administrative tasks like paperwork and payments. Coordinate service appointments and review repair order invoices for accuracy while following CarMax Environmental, Health and Safety requirements in a clean, organized work area.

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FursaFursa
CarMax
CarMax
4 days ago

Customer Specialist-Part Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Deliver a customer-first used-car experience by guiding shoppers through sales, appraisals, test drives, and financing applications. Perform accurate vehicle condition and cosmetic inspections, manage inventory check-in and reconciliation, and handle key administrative tasks like paperwork and payments. Coordinate service appointments and review repair order invoices for accuracy while following CarMax Environmental, Health and Safety requirements in a clean, organized work area.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Guide customers through sales, appraisals, test drives, and financing applications to deliver exceptional service.
  • •Assess vehicle condition and document findings for appraisals and Buyers.
  • •Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
  • •Complete cosmetic inspections and maintain vehicles in line with CarMax Quality Standards.
  • •Coordinate service appointments and handle administrative tasks such as paperwork, audits, and payments while following EH&S requirements.

Pay and Benefits

Salary: USD 20.6 - 30.9 hourly
Perks:Sick TimePaid LeaveFloating Holiday

Key Requirements

  • •Strong communication skills with confidence representing CarMax and its products.
  • •Ability to build lasting relationships and create win-win solutions for customers.
  • •Integrity, respect, and teamwork in a fast-paced environment.
  • •High School Diploma (or equivalent) and a valid driver’s license.
  • •Ability to lift up to 25 lbs and accurately read and transcribe data.
Experience:RetailCustomer service
Education:Bachelor's
Skills:CommunicationRelationship buildingIntegrityTeamworkAttention to detail
Licenses:Driver’s license
Tech Stack:Microsoft OfficeWordExcelPowerPoint

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn