NTT

1 month ago

UNIX & SQL Production Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Provide L3 production support for Java applications and product servers, performing detailed analysis, code fixes, and rigorous testing. Monitor and enhance performance, troubleshoot database issues using SQL queries, and use Splunk for debugging and logs. Collaborate with global teams to implement corrective actions, automate provisioning and access management, and support continuous improvement and delivery using Agile principles.

Location: Guadalajara

Workplace: Onsite

Employment Type: Full time

Job Function: Manufacturing & Production Operations

Seniority: Mid level

Key Responsibilities

•Provide L3 production support with detailed analysis, code fixes, and rigorous testing.
•Support product servers and clients on cutting-edge platforms while contributing to continuous improvement and delivery.
•Enhance performance of Java applications and perform detailed RCA of production issues.
•Troubleshoot database issues using SQL queries and use Splunk to investigate logs.
•Develop functions to automate provisioning and access management and provide technical feedback to development teams.

Key Requirements

•Hands-on development experience with Core Java and 3+ years of experience.
•Worked on projects using the Java tech stack.
•Strong knowledge of Java and SQL, including writing good SQL queries.
•Experience using Splunk for debugging and logs.
•3+ years of relevant L3 production support experience, including using ServiceNow and process workflows (AWS experience is preferable).

Experience:6-9 yearsSoftwareProduction supportL3 support

Skills:CollaborationCommunicationProblem-solvingContinuous improvement

Certifications:AWS certification

Tech Stack:JavaCore JavaSQLSplunkGitServiceNowAWSCoderPad.io

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

NTT