Paid User Operation Executive (Arabic Speaking) - TikTok LIVE - Dubai

TikTok
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Empathy","Curiosity","Data awareness","Learning ability","Ownership"]

Support TikTok LIVE paid-user operations across the MENAT region by developing user-operations strategy, segmentation, and differentiated tactics. Monitor paid user activity, retention, and spending trends to flag churn risk and drive recall and user-care actions. Collect and consolidate issues across recharge, payment, KYC, campaigns, creator interactions, and benefits, then work with internal teams for closed-loop resolutions. Provide insights and recommendations to improve operations, campaigns, and product experience.

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FursaFursa
TikTok
TikTok
3 days ago

Paid User Operation Executive (Arabic Speaking) - TikTok LIVE - Dubai

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Support TikTok LIVE paid-user operations across the MENAT region by developing user-operations strategy, segmentation, and differentiated tactics. Monitor paid user activity, retention, and spending trends to flag churn risk and drive recall and user-care actions. Collect and consolidate issues across recharge, payment, KYC, campaigns, creator interactions, and benefits, then work with internal teams for closed-loop resolutions. Provide insights and recommendations to improve operations, campaigns, and product experience.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Develop a deep understanding of paid users’ behavior patterns, spending motivations, and experience pain points to support segmentation, tagging, and differentiated operation strategies.
  • •Track paid users’ activity, retention, and spending changes; identify churn risks and drive recall, incentive, and user-care actions.
  • •Collect and organize user issues across recharge, payment, KYC, campaign participation, creator interaction, and benefit experience, and drive closed-loop resolution with relevant teams.
  • •Use user feedback and data changes to consolidate insights and provide actionable recommendations for operations, campaigns, and product optimization.

Key Requirements

  • •Bachelor’s degree or above with experience in user operations, content operations, community operations, LIVE operations, gaming operations, platform governance, or related fields.
  • •Fluent in both English and Arabic to collaborate with international and Arabic-speaking stakeholders.
  • •Demonstrated curiosity and empathy to understand paid users’ needs, motivations, and behavioral changes.
  • •Basic data awareness to identify issues using user behavior, activity, retention, and spending changes and translate findings into operational actions.
  • •Strong learning ability, execution capability, and ownership to proactively drive issue closure in a fast-paced, ambiguous environment.
Experience:Live-streamingShort-videoGamingCommunityContent platformsPlatform governance
Education:Bachelor's
Skills:EmpathyCuriosityData awarenessLearning abilityOwnership
Languages:EnglishArabic

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn