RB&W CDD Assistant Manager - Hang Seng Bank (HK) (Mongkok, Kowloon, HK)

HSBC
Hong Kong
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Ownership","Service mindset","Problem-solving"]

Support local CDD processes for Hang Seng Bank’s Retail Banking & Wealth (RB&W) business to reduce financial crime risk. Serve as the local CDD system SME, deliver BAU CDD, and proactively resolve incidents and issues. Partner with stakeholders across Financial Crime Compliance and KYC operations to ensure strong CDD delivery, manage complex Retail EDD cases, and produce MI reporting while supporting regulatory actions and remediation.

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HSBC
HSBC
6 hours ago

RB&W CDD Assistant Manager - Hang Seng Bank (HK) (Mongkok, Kowloon, HK)

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Last checked: 6 hours agoStatus: Live

Job Summary

Support local CDD processes for Hang Seng Bank’s Retail Banking & Wealth (RB&W) business to reduce financial crime risk. Serve as the local CDD system SME, deliver BAU CDD, and proactively resolve incidents and issues. Partner with stakeholders across Financial Crime Compliance and KYC operations to ensure strong CDD delivery, manage complex Retail EDD cases, and produce MI reporting while supporting regulatory actions and remediation.
Location: Hong Kong
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support HASE RB&W local CDD processes to reduce financial crime risk, including ad-hoc and scheduled data extraction and remediation of Subjects of Interest.
  • •Deliver BAU CDD as the local CDD system SME, supporting change releases and resolving incidents and issues.
  • •Work with stakeholders to enable strong CDD delivery, including quality calibration, monitoring, operational performance issue resolution, and MI reporting.
  • •Manage complex Retail EDD cases and fulfil BRR-CDD centralised responsibilities, supporting regulatory actions and EDD remediation.
  • •Identify, resolve, and remediate CDD incidents and issues proactively.

Key Requirements

  • •Degree in Business, Finance, Accounting, or Technology.
  • •Minimum 3 years’ experience in financial services, ideally in regulatory, compliance, or operational risk roles.
  • •Strong knowledge of AML and CDD within a Retail Banking and Wealth environment.
  • •Confident written and spoken English to explain complex issues clearly.
  • •Data analysis skills are an advantage (e.g., SQL, Excel macros/VBA).
Experience:3+ yearsFinancial services
Education:Bachelor's
Skills:CommunicationOwnershipService mindsetProblem-solving
Languages:English
Tech Stack:SQLExcel macrosVBA

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn