Customer Experience Banker - Market Square

Huntington Bancshares
Pittsburgh
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Customer service","Relationship management","Communication","Presentation","Sales acumen"]

Serve as a financial concierge for walk-in customers by delivering exemplary service, accurately processing transactions, and proactively identifying customer goals. Use product knowledge across consumer deposits and lending to recommend relevant banking solutions, grow relationships through disciplined outreach and referrals, and deepen partnerships by educating customers and connecting them to other bank areas. Follow operational, security, risk, and regulatory policies while demonstrating strong communication and sales acumen.

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Huntington Bancshares
Huntington Bancshares
8 hours ago

Customer Experience Banker - Market Square

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers by delivering exemplary service, accurately processing transactions, and proactively identifying customer goals. Use product knowledge across consumer deposits and lending to recommend relevant banking solutions, grow relationships through disciplined outreach and referrals, and deepen partnerships by educating customers and connecting them to other bank areas. Follow operational, security, risk, and regulatory policies while demonstrating strong communication and sales acumen.
Location: Pittsburgh
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Process customer transactions accurately and efficiently while educating customers on banking products, services, and technology.
  • •Educate and provide expertise on consumer deposit products and consumer lending.
  • •Grow consumer and business relationships via a disciplined sales process, including new customer follow-up and outbound calling/referrals.
  • •Adhere to operational, security, risk, and regulatory policies and procedures; refer customers to other bank areas to deepen relationships.

Key Requirements

  • •High school diploma with 1 year of customer service in banking, financial services, or goal-driven retail sales (military service may qualify).
  • •Or a bachelor’s degree.
  • •Provide excellent customer service and resolve customer issues effectively.
  • •Be proficient in understanding and educating customers on consumer deposit products and consumer lending.
  • •Comfort with technology such as mobile services and online banking services.
Experience:BankingFinancial servicesRetail sales
Education:Bachelor's
Skills:Customer serviceRelationship managementCommunicationPresentationSales acumen
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn