TikTok Shop - Senior Account Management, Electronics

TikTok
Bangkok
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2-5 yearsEducation: bachelorsSkills: ["Teamwork","Fast learning","Adaptability","Interpersonal skills","Negotiation","Attention to detail","Problem solving"]

Drive TikTok Shop’s growth in the Electronics category by acquiring and incubating key brands and large merchants, building long-term merchant relationships, and negotiating deals based on campaign and seasonality. Identify new collaboration opportunities, develop JBPs, and maintain seller service quality by improving cancellation/return rates and shipping LT to boost conversion and customer satisfaction.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - Senior Account Management, Electronics

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Drive TikTok Shop’s growth in the Electronics category by acquiring and incubating key brands and large merchants, building long-term merchant relationships, and negotiating deals based on campaign and seasonality. Identify new collaboration opportunities, develop JBPs, and maintain seller service quality by improving cancellation/return rates and shipping LT to boost conversion and customer satisfaction.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Acquire and incubate brands, principals, and large merchants that drive significant GMV.
  • •Build and maintain relationships with merchants and negotiate deals based on campaign or seasonality.
  • •Identify and develop new collaborative opportunities aligned with merchants’ short- and long-term plans and build JBPs.
  • •Maintain seller service quality, including low cancellation/return rates and improved shipping LT.
  • •Increase conversion rate and customer satisfaction through service and operational improvements.

Key Requirements

  • •Minimum Bachelor’s degree or above.
  • •2–5 years of e-commerce experience in relevant categories (preferred).
  • •Proficient in Excel and PPT.
  • •Proficient in English and Thai.
  • •Excellent interpersonal and negotiation skills with attention to detail.
Experience:2-5 yearsE-commerceEcommerceOnline retail
Education:Bachelor's
Skills:TeamworkFast learningAdaptabilityInterpersonal skillsNegotiationAttention to detailProblem solving
Languages:EnglishThai
Tech Stack:ExcelPPT

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn