Customer Service and Logistics Coordinator (English and French required)

Sika
Canada
Workplace: OnsiteFull timeCAD 50,000 - 59,000 annuallyFunction: Supply Chain & LogisticsEducation: associatesSkills: ["Communication","Proactive communication","Risk awareness","Data accuracy","Service orientation"]

Coordinate customer orders and deliveries as the central link between sales, operations, drivers, production, logistics, and customers. Monitor inventory levels, create and manage orders in SAP, plan and schedule truck deliveries, and optimize routes to improve transportation efficiency. Verify delivery tickets, adjust and invoice orders in SAP, maintain operational reports, and proactively communicate delivery risks and updates to internal stakeholders.

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FursaFursa
Sika
Sika
3 days ago

Customer Service and Logistics Coordinator (English and French required)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Coordinate customer orders and deliveries as the central link between sales, operations, drivers, production, logistics, and customers. Monitor inventory levels, create and manage orders in SAP, plan and schedule truck deliveries, and optimize routes to improve transportation efficiency. Verify delivery tickets, adjust and invoice orders in SAP, maintain operational reports, and proactively communicate delivery risks and updates to internal stakeholders.
Location: Canada
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Supply Chain & Logistics
Seniority: Mid level

Key Responsibilities

  • •Monitor inventory levels at tanks and customer sites and place replenishment orders as required.
  • •Create and manage orders in SAP based on established schedules, purchase orders, or inputs from sales and operations.
  • •Plan, schedule, and coordinate trucks for deliveries and optimize routes to reduce mileage and improve efficiency.
  • •Maintain accurate routing and delivery information in tools and internal systems; verify delivery tickets and quantities delivered.
  • •Adjust, close, and invoice orders in SAP based on actual delivered quantities; maintain reports on open orders and operational follow-ups; communicate delivery updates and risks.

Pay and Benefits

Salary: CAD 50,000 - 59,000 annually
Perks:Health InsuranceLife InsuranceDisability CoveragePaid LeaveRetirement ProgramsUniformsSafety EquipmentEmployee Discounts

Key Requirements

  • •Bilingual in French and English.
  • •College diploma (DEC) in administration, logistics, supply chain, or a related field.
  • •Experience in logistics coordination, operations, transportation, dispatch, or order management.
  • •Experience with SAP or another ERP system.
  • •Strong proficiency in Microsoft Office, particularly Excel and Outlook.
Experience:Logistics coordinationOperationsTransportationDispatchOrder managementManufacturingIndustrialERPSAP
Education:Associate's in Administration, logistics, supply chain (or related field)
Skills:CommunicationProactive communicationRisk awarenessData accuracyService orientation
Languages:EnglishFrench
Tech Stack:SAPERPMicrosoft OfficeExcelOutlookRouting toolsDelivery tracking systems

Company Brief

Sika
Global specialty chemicals company supplying systems and products for bonding, sealing, damping, reinforcing and protecting in the construction and industrial sectors. Offers adhesives, sealants, concrete admixtures, and roofing systems worldwide.
Industry: Chemical Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Baar, Switzerland
Founded: 1910
WebsiteLinkedIn