Sales and Service Leader - Full Time (Washington DC, DC, US, 20007)

Sephora
Washington DC
Workplace: OnsiteFull timeUSD 28 - 32 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Client service","Communication","Teamwork"]

Lead and inspire a Sephora retail team to deliver exceptional client service and achieve sales goals. Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations. Coach and develop team members with ongoing feedback and training, support onboarding, and help maintain service excellence across loyalty programs, brand initiatives, and daily store operations. Foster an inclusive, teamwork-focused environment while upholding Sephora standards.

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FursaFursa
Sephora
Sephora
1 month ago

Sales and Service Leader - Full Time (Washington DC, DC, US, 20007)

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Last checked: 19 hours agoStatus: Live

Job Summary

Lead and inspire a Sephora retail team to deliver exceptional client service and achieve sales goals. Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations. Coach and develop team members with ongoing feedback and training, support onboarding, and help maintain service excellence across loyalty programs, brand initiatives, and daily store operations. Foster an inclusive, teamwork-focused environment while upholding Sephora standards.
Location: Washington DC
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Coach and empower team members to deliver exceptional client service and achieve sales goals.
  • •Contribute to store success through strong client engagement and personalized product recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning across service excellence, loyalty programs, and product expertise.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding Sephora policies.

Pay and Benefits

Salary: USD 28 - 32 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Comfortable in a fast-paced environment and able to lift/carry up to 50 pounds.
Experience:2+ years
Skills:LeadershipCoachingClient serviceCommunicationTeamwork

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn