Associate Document Operations Specialist FTC

Entrust
Portugal
ContractFunction: Data Analytics & Business IntelligenceSkills: ["Attention to detail","Ownership","Analytical mindset","Problem-solving","Communication","Collaboration"]

Support Entrust’s identity verification document operations by owning document onboarding tasks from start to finish. Work with coordinators and stakeholders to integrate new document types, manage document database work, label document data with PII in line with security guidelines, and troubleshoot onboarding issues. Analyze document performance data, report findings, test document-related tooling, keep process documentation, and help resolve second-line document verification performance inquiries.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Entrust
Entrust
4 days ago

Associate Document Operations Specialist FTC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Support Entrust’s identity verification document operations by owning document onboarding tasks from start to finish. Work with coordinators and stakeholders to integrate new document types, manage document database work, label document data with PII in line with security guidelines, and troubleshoot onboarding issues. Analyze document performance data, report findings, test document-related tooling, keep process documentation, and help resolve second-line document verification performance inquiries.
Location: Portugal
Employment Type: Contract
Job Function: Data Analytics & Business Intelligence

Key Responsibilities

  • •Execute document onboarding tasks end-to-end to ensure accuracy and compliance with internal standards.
  • •Complete assignments related to document onboarding and document database management in coordination with Document Operations Coordinators and stakeholders.
  • •Label identification document data using anonymized samples and handling PII according to security and privacy guidelines.
  • •Analyze document performance data and report findings to coordinators and other stakeholders.
  • •Test and validate document-related tooling, maintain documentation of processes/outcomes, and support second-line inquiries for verification performance.

Key Requirements

  • •Ability to spot inconsistencies and ensure accuracy in document onboarding and compliance work.
  • •Comfort taking ownership of assigned tasks and seeing them through to completion.
  • •Analytical mindset to interpret document performance data and identify trends.
  • •Problem-solving skills to troubleshoot and resolve document onboarding issues effectively.
  • •Clear, concise written and verbal communication and ability to collaborate across departments.
Skills:Attention to detailOwnershipAnalytical mindsetProblem-solvingCommunicationCollaboration
Tech Stack:ExcelGoogle SheetsLookerJiraConfluenceMachine learningDocument verification

Company Brief

Entrust
Provides identity, authentication, and secure transaction solutions including public key infrastructure (PKI), digital certificates, encryption, and secure issuance for payments, mobile, and enterprise environments to protect digital identities and critical communications.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Minneapolis, United States
Founded: 1994
WebsiteLinkedIn