Federal Customer Program Manager

Dell
Alexandria
Workplace: OnsiteFull timeUSD 194,480 - 251,680 annuallyFunction: Program & Project Management (PMO)Experience: 8-12 yearsEducation: bachelorsSkills: ["Communication","Stakeholder management","Executive reporting","Cross-functional leadership","Risk management"]

Lead end-to-end delivery of complex IT programs for Federal customers, coordinating multi-LOB efforts spanning hardware configuration, fulfillment, services, facilities, security, and supply chain. Own program scope, schedule, and budget while running governance and integrated planning. Manage a program team, oversee build/integration/testing/deployment, ensure compliant contract deliverables, and report executive-ready status, risks, and change impacts. Identify follow-on needs and partner with the account team on growth.

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FursaFursa
Dell
Dell
2 days ago

Federal Customer Program Manager

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Last checked: 11 hours agoStatus: Live

Job Summary

Lead end-to-end delivery of complex IT programs for Federal customers, coordinating multi-LOB efforts spanning hardware configuration, fulfillment, services, facilities, security, and supply chain. Own program scope, schedule, and budget while running governance and integrated planning. Manage a program team, oversee build/integration/testing/deployment, ensure compliant contract deliverables, and report executive-ready status, risks, and change impacts. Identify follow-on needs and partner with the account team on growth.
Location: Alexandria
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Lead overall program strategy, scope, and delivery plan for multi-LOB IT solutions, ensuring hardware configuration, fulfillment, and deployment are executed.
  • •Manage and develop the program team, providing oversight of day-to-day engineering, administrative, and logistics activities.
  • •Run program governance and maintain integrated plans, milestones, and dependencies across stakeholders.
  • •Own scope, schedule, and budget, including forecasting, cost tracking, and change management to protect margins and outcomes.
  • •Oversee build, integration, testing, and deployment while ensuring compliant contract deliverables (CDRLs) with proper records management.

Pay and Benefits

Salary: USD 194,480 - 251,680 annually

Key Requirements

  • •Bachelor’s degree in Engineering, Computer Science, Information Systems, Business, or related field (advanced degree a plus).
  • •8–12 years of experience leading program or project management for complex IT infrastructure or solutions, ideally for Federal/public sector customers.
  • •Experience leading cross-functional programs spanning hardware, software, services, and logistics/supply chain.
  • •Strong understanding of Federal environments, including contracts, CDRLs, and security/compliance requirements.
  • •Track record managing multi-million-dollar programs with executive stakeholders and aggressive timelines.
Experience:8-12 yearsFederalPublic sectorIT infrastructureIT solutions
Education:Bachelor's
Skills:CommunicationStakeholder managementExecutive reportingCross-functional leadershipRisk management
Certifications:PMPPgMPSAFeITIL

Company Brief

Dell
Designs, manufactures and sells computers, servers, storage, networking equipment, and related IT solutions and services for consumers, small businesses, and enterprises worldwide.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Round Rock, United States
Founded: 1984
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Glassdoor: 3.8
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