Personal Banker Associate II - West/Central Columbus

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Professional communication","Risk awareness","Customer-focused service","Confidentiality","Sales relationship building"]

Become a Retail Personal Banker II by completing a 4–8 week onboarding and education program with rotations in Operations and Sales & Service, including a certification. In this sales-focused role, you’ll build customer relationships and drive revenue by promoting deposits, loans, and fee-based services, conducting periodic financial reviews, and cross-selling to consumers and small businesses. You’ll also follow risk and compliance expectations, confidentially support customer needs, and coordinate referrals with banking partners.

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Fifth Third Bancorp
Fifth Third Bancorp
16 hours ago

Personal Banker Associate II - West/Central Columbus

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Become a Retail Personal Banker II by completing a 4–8 week onboarding and education program with rotations in Operations and Sales & Service, including a certification. In this sales-focused role, you’ll build customer relationships and drive revenue by promoting deposits, loans, and fee-based services, conducting periodic financial reviews, and cross-selling to consumers and small businesses. You’ll also follow risk and compliance expectations, confidentially support customer needs, and coordinate referrals with banking partners.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs.
  • •Maintain in-depth knowledge of retail consumer and small business products/services and recommend appropriate solutions.
  • •Use CAMP and other approved marketing tools to reach out to customers and set appointments for periodic financial reviews.
  • •Cross-sell to existing customers and engage in outside sales activities such as presentations, business sales calls, and community financial literacy events.
  • •Own the consumer loan and bankcard process from application through closing, and provide guidance on sales and referral processes while ensuring confidentiality and ethical conduct.
Travel: Medium travel

Key Requirements

  • •College degree or work experience providing transferrable skills (or a combination of education and experience).
  • •Experience in the financial industry preferred.
  • •Demonstrated ability to develop comfort with sales activities to acquire new customers and cross-sell to established customers.
  • •Ability to demonstrate understanding of advanced math functions to analyze credit and financial information.
  • •This position requires S.A.F.E. Act registration at the time of employment through NMLS (MU4R registration required).
Experience:Financial industryConsumer bankingSmall business bankingRetail banking
Skills:Professional communicationRisk awarenessCustomer-focused serviceConfidentialitySales relationship building
Licenses:NMLS MU4R
Certifications:SAFE Act registration (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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