Mgr - Processing - Equities Middle Office Control (Quezon, National Capital Region (NCR), PH, 1101)

HSBC
Philippines
Workplace: OnsiteFull timeFunction: Communications, PR & CommunitySkills: ["Communication","Problem-solving","Interpersonal skills","Leadership","Coaching"]

Lead day-to-day Middle Office Control support for Cash Equities under the Equities franchise within Market Securities Services Operations (MSSO). Supervise reconciliations, checks, reporting, and query management across the trade lifecycle to ensure booking and flow integrity. Own client service oversight, escalation, SLA delivery, capacity/back-up processes, and continuous improvements, including strategy execution aligned with market and regulatory changes.

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FursaFursa
HSBC
HSBC
6 days ago

Mgr - Processing - Equities Middle Office Control (Quezon, National Capital Region (NCR), PH, 1101)

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Job Summary

Lead day-to-day Middle Office Control support for Cash Equities under the Equities franchise within Market Securities Services Operations (MSSO). Supervise reconciliations, checks, reporting, and query management across the trade lifecycle to ensure booking and flow integrity. Own client service oversight, escalation, SLA delivery, capacity/back-up processes, and continuous improvements, including strategy execution aligned with market and regulatory changes.
Location: Philippines
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Provide day-to-day support for the Middle Office Control team performing front-to-back reconciliations, checks, reporting, and query management across the trade lifecycle.
  • •Supervise day-to-day operations and delivery of business strategic initiatives and continuous improvements, including market and regulatory changes.
  • •Serve as the front-to-back point of contact for priority banking clients in Cash Equities, managing service expectations and value-add services.
  • •Act as oversight and escalation point for client service issues and provide cover for the team’s BAU needs.
  • •Manage direct reports and deliver performance management, coaching, and mentoring; oversee SLA completion for confirmation, allocation, and client queries.

Key Requirements

  • •Prior supervisory experience, preferably with change and operations management skills.
  • •Knowledge of Equities front-to-back flow is a plus.
  • •Strong interpersonal skills, including effective communication between external parties, Front Office, senior leaders, and internal departments.
  • •Ability to problem solve, articulate requirements, and implement change as needed.
Experience:EquitiesSecuritiesMiddle officeFinancial services
Skills:CommunicationProblem-solvingInterpersonal skillsLeadershipCoaching

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn