Client Manager - Aviation

Aon
Brisbane
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Relationship management","Leadership","Strategic planning","Client advisory","Market analysis"]

Serve as a trusted advisor to Aon Australia’s largest global and corporate aviation clients, delivering specialist aviation insurance solutions and insights. Drive new business and growth by managing a portfolio of complex aviation accounts, developing renewal and servicing strategies, and producing market research and updates. Collaborate across Aon’s branch network and international markets, build pipeline growth, and coach ACS support staff to enhance client experience and branch revenue.

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FursaFursa
Aon
Aon
2 months ago

Client Manager - Aviation

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Last checked: 41 minutes agoStatus: Live

Job Summary

Serve as a trusted advisor to Aon Australia’s largest global and corporate aviation clients, delivering specialist aviation insurance solutions and insights. Drive new business and growth by managing a portfolio of complex aviation accounts, developing renewal and servicing strategies, and producing market research and updates. Collaborate across Aon’s branch network and international markets, build pipeline growth, and coach ACS support staff to enhance client experience and branch revenue.
Location: Brisbane
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Generate new aviation business directly and through the branch network.
  • •Provide insight on aviation risks for Aon Australia’s largest global and corporate clients and deliver specialist aviation advice.
  • •Develop renewal strategies and manage aviation specialty renewals and new business via key client meetings.
  • •Maintain strong working relationships with London and international insurers, and produce aviation market research, analysis, and market updates for clients and the network.
  • •Manage the specialist aviation client portfolio, stakeholder relationships, pipeline/team growth strategy, and coach ACS support staff.

Key Requirements

  • •Strong experience in aviation insurance, including managing complex aviation programs and specialist aviation clients.
  • •Proven success developing new and profitable business with a sustainable pipeline.
  • •Ability to develop and execute renewal and servicing strategies that enhance the client experience.
  • •Excellent relationship management across internal networks, senior stakeholders, and international insurance markets (including London).
  • •Leadership capability to coach and develop support staff while contributing to team and business strategy.
Experience:Aviation insuranceInsuranceGlobal corporate clients
Skills:Relationship managementLeadershipStrategic planningClient advisoryMarket analysis

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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Glassdoor: 3.9
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