Director, Go-to-Market (Amex Digital Labs)

American Express
New York, Palo Alto
Workplace: HybridFull timeUSD 144,250 - 256,250 annuallyFunction: Executive & General ManagementEducation: bachelorsSkills: ["Interpersonal","Communication","Negotiation","People leadership","Strategic thinking","Critical thinking","Creative thinking","Risk mitigation","Relationship building","Program management","Project management"]

Lead go-to-market implementation and product operations for new digital payment and membership initiatives in the Web3 space. Own end-to-end global launches, operating as project manager across Digital Labs teams and cross-functional partners (Control Management, Compliance, Legal, Information Security, Merchant, Network, and Servicing). Manage program strategy, governance process uplifts, risk anticipation, and delivery speed, while leading and developing a high-performance team.

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FursaFursa
American Express
American Express
1 day ago

Director, Go-to-Market (Amex Digital Labs)

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead go-to-market implementation and product operations for new digital payment and membership initiatives in the Web3 space. Own end-to-end global launches, operating as project manager across Digital Labs teams and cross-functional partners (Control Management, Compliance, Legal, Information Security, Merchant, Network, and Servicing). Manage program strategy, governance process uplifts, risk anticipation, and delivery speed, while leading and developing a high-performance team.
Location: New York, Palo Alto
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Guide go-to-market implementation and product operations for new Web3 initiatives, including governance process uplifts.
  • •Lead end-to-end internal management for global launches of new digital payment and membership products in the Web3 space.
  • •Serve as project manager across Digital Labs teams and key partners through reviews and approvals (Control Management/Operational Excellence, Compliance, Legal, Information Security, Privacy Marketing, Merchant, Network, Servicing).
  • •Influence cross-functional teams to ensure business alignment, requirements, and resourcing throughout the plan.
  • •Lead and develop a high-performing team while anticipating risks and ensuring mitigation planning to protect delivery.

Pay and Benefits

Salary: USD 144,250 - 256,250 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisabilityRetirementFinancial CoachingParental LeaveWellness StipendCounseling

Key Requirements

  • •Bachelor's Degree required; MBA or PMO certification is a plus.
  • •Demonstrated exceptional interpersonal, communication, and negotiation skills to influence partners across functions.
  • •Proven people leadership experience with a track record of developing talent across varying skills and tenure.
  • •Ability to drive results against timelines by prioritizing and executing flawlessly in a dynamic environment.
  • •Strong strategic, critical, and creative thinking to problem-solve obstacles and develop winning solutions; program management experience leading end-to-end partnerships is required.
Experience:Digital innovationDigital paymentsMobileAlternatives paymentsWeb3BlockchainFintech
Education:Bachelor's
Skills:InterpersonalCommunicationNegotiationPeople leadershipStrategic thinkingCritical thinkingCreative thinkingRisk mitigationRelationship buildingProgram managementProject management
Tech Stack:Web3BlockchainStablecoinAEMP10AEMP 54

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn