Digital Onboarding Associate

Own the customer onboarding experience by supporting restaurants as they launch brands on OFO’s. Help customers review and build menu information for online storefronts by extracting and synthesizing data across food delivery platforms, while delivering high-quality product support and performing detailed menu QA. Serve as the key interface with customers via phone, Zoom, and email, and partner with onboarding, local customer success, account, sales, and success teams to achieve CSAT targets.