Full-Time Keyholder - HOKA Covent Garden

Hoka
London
Workplace: OnsiteFull timeFunction: OtherSkills: ["Communication","Teamwork","Problem-solving","Multitasking","Agility"]

Create personalized, high-quality shopping experiences that address customer questions, communicate the return policy, and build brand loyalty. Stay current on product knowledge, promotions, and marketing initiatives, and deliver exceptional service in-store and by phone. Model a positive attitude, adhere to dress code, and promote the HOKA/Deckers brand image. Collaborate with a dynamic team to achieve business goals in a fast-paced retail environment.

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Hoka
Hoka
1 day ago

Full-Time Keyholder - HOKA Covent Garden

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Create personalized, high-quality shopping experiences that address customer questions, communicate the return policy, and build brand loyalty. Stay current on product knowledge, promotions, and marketing initiatives, and deliver exceptional service in-store and by phone. Model a positive attitude, adhere to dress code, and promote the HOKA/Deckers brand image. Collaborate with a dynamic team to achieve business goals in a fast-paced retail environment.
Location: London
Workplace: Onsite
Employment Type: Full time

Key Responsibilities

  • •Create personalized shopping experiences that drive brand loyalty.
  • •Ensure customer questions are answered accurately and responded to before leaving.
  • •Provide exceptional service from start to finish, including communicating the return policy.
  • •Stay current on product knowledge, promotions, and marketing initiatives to engage customers.
  • •Maintain a positive, cheerful attitude, adhere to dress code, and promote the store/brand image while working with the team to achieve goals.

Pay and Benefits

Perks:Uniform AllowanceDiscount

Key Requirements

  • •Previous retail experience
  • •Excellent customer communication and service mindset
  • •Ability to work as a motivated team player and self-starter
  • •Problem-solving mindset with agility in fast-paced situations
  • •Ability to multitask and maintain professionalism during problem situations
Experience:Retail
Skills:CommunicationTeamworkProblem-solvingMultitaskingAgility

Company Brief

Hoka
Deckers Brands designs, markets, and distributes premium footwear, apparel, and accessories through global brands including HOKA, UGG, Teva, and Sanuk, selling via wholesale, e-commerce, and owned retail stores.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Goleta, United States
Founded: 1973
Website