Akur8

1 month ago

IT Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

IT Support Engineer at a fast-growing InsurTech SaaS company, providing day-to-day technical support, device provisioning, account management, and IT security collaboration across multiple international entities. You’ll drive onboarding/offboarding, asset inventory, and end-user experience improvements while partnering with Security to maintain compliant IT operations in a hybrid, multi-country environment.

Location: Paris

Workplace: Hybrid

Employment Type: Full time

Job Function: IT Support & Helpdesk

Key Responsibilities

•Provide day-to-day technical support for employees, troubleshooting hardware, software, and access-related issues.
•Manage user accounts and permissions across platforms including Okta, Google Workspace, Microsoft 365, Slack, and other business applications.
•Deploy, configure, and maintain laptops (macOS & Windows) and mobile devices (iPhone & Android) throughout employee lifecycle processes.
•Lead IT onboarding and offboarding activities, including account provisioning, equipment management, and employee training on IT tools and best practices.
•Maintain accurate hardware and software inventories and ensure asset lifecycle tracking.

Pay and Benefits

Perks:Health InsuranceGym MembershipAnnual BonusMeal AllowancePaid Holidays

Key Requirements

•1+ year of experience in IT Support, Help Desk, Workplace IT, or a similar role.
•Basic scripting or automation skills (Bash, PowerShell, Python, or similar).
•Hands-on experience troubleshooting macOS and Windows environments.
•Basic knowledge of network fundamentals (Wi-Fi, Ethernet, VPN, DNS, Internet connectivity).
•Experience managing user accounts and permissions within modern SaaS environments.

Experience:1+ yearsIT SupportHelp DeskWorkplace ITSaaSSaaS environments

Skills:CommunicationProblem-solvingCustomer-serviceTeamwork

Languages:English

Tech Stack:OktaGoogle WorkspaceMicrosoft 365SlackMacOSWindowsVMware Workspace ONEMDMAtlassianVPNWi-FiDNS

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Akur8

Provides a machine-learning powered pricing and reserving SaaS platform for non-life insurers, automating actuarial pricing, reserving and deployment to improve speed, transparency and predictive performance for insurers worldwide.

Industry: InsurTech

Company Size: Medium (51 to 250 employees)

Revenue: USD 1M to 5M

Growth: Scaleup

Funding: Series C

Headquarters: Paris, France

Founded: 2019

Glassdoor: 4.8

Website LinkedIn Glassdoor

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Akur8

1 month ago

IT Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Paris

Workplace: Hybrid

Employment Type: Full time

Job Function: IT Support & Helpdesk

Key Responsibilities

•Provide day-to-day technical support for employees, troubleshooting hardware, software, and access-related issues.
•Manage user accounts and permissions across platforms including Okta, Google Workspace, Microsoft 365, Slack, and other business applications.
•Deploy, configure, and maintain laptops (macOS & Windows) and mobile devices (iPhone & Android) throughout employee lifecycle processes.
•Lead IT onboarding and offboarding activities, including account provisioning, equipment management, and employee training on IT tools and best practices.
•Maintain accurate hardware and software inventories and ensure asset lifecycle tracking.

Pay and Benefits

Perks:Health InsuranceGym MembershipAnnual BonusMeal AllowancePaid Holidays

Key Requirements

•1+ year of experience in IT Support, Help Desk, Workplace IT, or a similar role.
•Basic scripting or automation skills (Bash, PowerShell, Python, or similar).
•Hands-on experience troubleshooting macOS and Windows environments.
•Basic knowledge of network fundamentals (Wi-Fi, Ethernet, VPN, DNS, Internet connectivity).
•Experience managing user accounts and permissions within modern SaaS environments.

Experience:1+ yearsIT SupportHelp DeskWorkplace ITSaaSSaaS environments

Skills:CommunicationProblem-solvingCustomer-serviceTeamwork

Languages:English

Tech Stack:OktaGoogle WorkspaceMicrosoft 365SlackMacOSWindowsVMware Workspace ONEMDMAtlassianVPNWi-FiDNS

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Akur8

Industry: InsurTech

Company Size: Medium (51 to 250 employees)

Revenue: USD 1M to 5M

Growth: Scaleup

Funding: Series C

Headquarters: Paris, France

Founded: 2019

Glassdoor: 4.8

Website LinkedIn Glassdoor