German Speaking Sr. Client Success Manager - Enterprise

Addepar
London
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Executive communication","Presentation skills","Relationship building","Analytical thinking","Time management"]

Own the post-sales lifecycle for Addepar’s largest enterprise clients, partnering across teams to drive adoption, retention, renewals, and revenue growth. Serve as a strategic advisor who understands client business goals and aligns product value through presentations, demonstrations, engagement plans, and change management. Use analytics and industry expertise to solve workflow obstacles, educate clients on enhancements, and champion client needs to shape future client-focused solutions.

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Addepar
Addepar
2 months ago

German Speaking Sr. Client Success Manager - Enterprise

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Last checked: 13 hours agoStatus: Live

Job Summary

Own the post-sales lifecycle for Addepar’s largest enterprise clients, partnering across teams to drive adoption, retention, renewals, and revenue growth. Serve as a strategic advisor who understands client business goals and aligns product value through presentations, demonstrations, engagement plans, and change management. Use analytics and industry expertise to solve workflow obstacles, educate clients on enhancements, and champion client needs to shape future client-focused solutions.
Location: London
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Oversee the full client lifecycle from implementation and go-live through growth and renewal, using KPIs and tailored engagement plans to drive adoption and retention.
  • •Build deep, enduring relationships with stakeholders across client organizations, from C-suite executives to daily platform users.
  • •Partner with the Account Executive to develop account plans and targeted strategies to drive expansion, renewals, and retention; report progress weekly.
  • •Lead impactful presentations and product demonstrations tailored to diverse audiences to increase usage, assets, and revenue growth.
  • •Champion adoption by educating clients on enhancements, sharing best practices, and representing client needs across Product, R&D, and Support to ensure successful outcomes.
Travel: Low travel

Key Requirements

  • •Fluent in German, ideally with experience supporting clients in the DACH market.
  • •Extensive experience in client-facing roles (sales, client management, or client success) and/or strategy roles in financial or wealth management services firms.
  • •Proven success in consultant/strategist/sales/technical account manager roles, driving revenue growth and adoption while resolving complex client situations.
  • •Demonstrated track record leading large, sophisticated enterprise projects and managing complex relationships at scale.
  • •A minimum of a bachelor’s degree or equivalent professional experience is required.
Experience:Wealth managementFinancial servicesDACH marketEnterprise clients
Education:Bachelor's
Skills:Executive communicationPresentation skillsRelationship buildingAnalytical thinkingTime management
Languages:German

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Addepar
Provides a wealth management platform that aggregates, analyzes, and reports on complex financial data for advisors, family offices, and institutions to enable better investment decision-making and portfolio reporting.
Industry: Wealth Management
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Mountain View, United States
Founded: 2009
WebsiteLinkedIn