Patient Care Coordinator-Auburn, NY (Auburn (NY), United States)

Sonova
United States
Workplace: OnsiteFull timeUSD 20 - 23 hourlyFunction: Executive & General ManagementExperience: 2+ yearsEducation: high_schoolSkills: ["Professional communication","Relationship building"]

Coordinate patient care within the clinic by scheduling appointments, placing follow-up calls, collecting intake forms, and maintaining patient records. Verify insurance benefits and authorizations, provide first-level patient support (questions, check-in/out, and payments), and assist with repairs under licensed professionals. Manage patient orders, inventory, and daily reporting while supporting clinic operations and monthly community outreach events.

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FursaFursa
Sonova
Sonova
1 hour ago

Patient Care Coordinator-Auburn, NY (Auburn (NY), United States)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Coordinate patient care within the clinic by scheduling appointments, placing follow-up calls, collecting intake forms, and maintaining patient records. Verify insurance benefits and authorizations, provide first-level patient support (questions, check-in/out, and payments), and assist with repairs under licensed professionals. Manage patient orders, inventory, and daily reporting while supporting clinic operations and monthly community outreach events.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Greet patients professionally and schedule/confirm appointments.
  • •Place outbound calls for scheduling follow-up hearing tests and evaluations.
  • •Verify insurance benefits and authorization details for patient care.
  • •Provide first-level support, including check-in/out, answering questions, and processing payments.
  • •Manage patient orders, maintain inventory, and submit daily reports to finance.

Pay and Benefits

Salary: USD 20 - 23 hourly
Perks:401kHealth InsuranceDentalVisionPaid LeaveHoliday TimeHearing AidsIdentity TheftLegal Shield

Key Requirements

  • •High school diploma (or equivalent).
  • •Customer service experience is required.
  • •2+ years of health care environment experience is preferred.
  • •Experience/knowledge with hearing aids is a plus.
  • •Proficiency with Microsoft Office and Outlook; knowledge of HIPAA regulations.
Experience:2+ yearsHealthcare
Education:High School
Skills:Professional communicationRelationship building
Tech Stack:Microsoft OfficeOutlookEMR/EHR

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website