Renewals and Deal Desk Operations Specialist

Unit4
Lisbon
Workplace: HybridFull timeEUR 34,580 - 45,935 annuallyFunction: Revenue Operations (RevOps)Education: bachelorsSkills: ["Analytical skills","Communication","Problem-solving","Training","Stakeholder management"]

Own renewals readiness and deal desk operations by creating renewal quotes and orders, validating entitlements, and ensuring compliance with SaaS licensing policies. Act as the liaison across Sales, Deal Desk, and Customer Success to resolve discrepancies before renewal execution, and optimize renewal processes through testing, CPQ approvals oversight, and CRM/DealHub improvements. Support deal structuring and transactional pricing work, while training onboarding approvers and serving as a CPQ go-to for questions.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Unit4
Unit4
1 week ago

Renewals and Deal Desk Operations Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Own renewals readiness and deal desk operations by creating renewal quotes and orders, validating entitlements, and ensuring compliance with SaaS licensing policies. Act as the liaison across Sales, Deal Desk, and Customer Success to resolve discrepancies before renewal execution, and optimize renewal processes through testing, CPQ approvals oversight, and CRM/DealHub improvements. Support deal structuring and transactional pricing work, while training onboarding approvers and serving as a CPQ go-to for questions.
Location: Lisbon
Workplace: Hybrid
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Entry level

Key Responsibilities

  • •Create renewal quotes and orders and ensure renewal compliance with SaaS licensing policies, pricing models, and customer entitlements, including true-ups/adjustments and Day 1 access.
  • •Act as the liaison between Sales, Deal Desk, and Customer Success to align on accurate entitlement and usage information prior to renewal close.
  • •Support Revenue Operations operational tasks including end-to-end testing for enhancements, and oversight of CPQ tool approvals with correct roles/permissions.
  • •Drive sales process and system improvements by enhancing CRM and DealHub workflows, improving the sales process, and sharing documented best practices.
  • •Handle deal desk support and transactional deal pricing requests; support onboarding/training for approvers and respond to DealHub/CPQ inquiries.

Pay and Benefits

Salary: EUR 34,580 - 45,935 annually
Perks:Paid LeaveRemote WorkWellness Stipend

Key Requirements

  • •Bachelor's degree in a relevant field.
  • •Fluent English (written and spoken).
  • •Proficient in Excel (test will be applied).
  • •Strong analytical, communication, and problem-solving skills; ability to interpret data and translate insights into operational improvements.
  • •Business acumen in sales and revenue-related operations (e.g., CRM, order management, revenue recognition, billing).
Education:Bachelor's
Skills:Analytical skillsCommunicationProblem-solvingTrainingStakeholder management
Languages:English
Tech Stack:ExcelCRMDealHubCPQMicrosoft Teams

Eligibility

Security Clearance:Security clearance

Company Brief

Unit4
Provides cloud ERP, HCM and FP&A software for people-centric organizations (professional services, public sector, nonprofit, higher education), delivering adaptive, self-driving enterprise applications and services globally.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: Dordrecht, Netherlands
Founded: 1980
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor