Consumer Consultant - Branch Channel

KeyCorp
Ohio
Workplace: HybridFull timeUSD 80,000 - 150,000 annuallyFunction: Program & Project Management (PMO)Education: bachelorsSkills: ["Client focused","Interpersonal savvy","Decision making","Drive for results","Process management","Planning","Problem solving","Learning on the fly"]

Lead execution of medium- to large-scale physical distribution initiatives for the branch/ATM channel, coordinating cross-functional teams, contractors, and vendors. Own prioritization, scope, quality, cost, and risk; serve as delegate for channel leadership and primary contact for market teams. Collaborate with internal partners and vendors, approve changes within program parameters, resolve implementation roadblocks, maintain distribution plan information, and drive improved processes to enhance client experience and reduce risk.

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FursaFursa
KeyCorp
KeyCorp
1 week ago

Consumer Consultant - Branch Channel

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead execution of medium- to large-scale physical distribution initiatives for the branch/ATM channel, coordinating cross-functional teams, contractors, and vendors. Own prioritization, scope, quality, cost, and risk; serve as delegate for channel leadership and primary contact for market teams. Collaborate with internal partners and vendors, approve changes within program parameters, resolve implementation roadblocks, maintain distribution plan information, and drive improved processes to enhance client experience and reduce risk.
Location: Ohio
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Drive cross-functional execution for physical distribution initiatives, coordinating internal teams, contractors, and vendors.
  • •Manage priorities, pace, scope, quality, cost, and risk to ensure successful implementation.
  • •Serve as delegate and primary contact for market leadership teams, communicating strategy and progress.
  • •Review and approve scope changes within program parameters, resolve issues/roadblocks, and coordinate decisions with stakeholders.
  • •Maintain updated physical distribution plans and implement new/updated processes to improve cost, quality, client experience, or reduce risk.

Pay and Benefits

Salary: USD 80,000 - 150,000 annually

Key Requirements

  • •Bachelor’s Degree in Business Administration (or related) or equivalent work experience.
  • •Progressive project/implementation experience leading medium- to large-scale projects and exceeding goals.
  • •Strong written and oral communication plus presentation skills.
  • •Proven track record meeting or exceeding client expectations in a client support role.
  • •Comfort working cross-functionally with urgency, including sometimes in a virtual work environment.
Experience:Retail distributionATM
Education:Bachelor's
Skills:Client focusedInterpersonal savvyDecision makingDrive for resultsProcess managementPlanningProblem solvingLearning on the fly
Tech Stack:Microsoft OfficeOutlook

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn