Implementation Specialist

Axle
Atlanta, New York
Workplace: HybridFull timeUSD 80,000 - 95,000 annuallyFunction: Software EngineeringExperience: 3+ yearsSkills: ["Communication","Relationship-building","Problem-solving","Collaboration","Adaptability"]

Lead end-to-end implementation for automotive clients, owning onboarding, API integrations, and go-live. Collaborate with Product, Engineering, Sales, and Partnerships to design repeatable deployment playbooks, ensure launch readiness, and translate customer feedback into actionable improvements while supporting cross-functional teams in a high-growth environment.

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FursaFursa
Axle
Axle
4 months ago

Implementation Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Lead end-to-end implementation for automotive clients, owning onboarding, API integrations, and go-live. Collaborate with Product, Engineering, Sales, and Partnerships to design repeatable deployment playbooks, ensure launch readiness, and translate customer feedback into actionable improvements while supporting cross-functional teams in a high-growth environment.
Location: Atlanta, New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Software Engineering

Key Responsibilities

  • •Lead onboarding and implementation for dealer and rental customers by building trusted relationships with decision-makers, technical stakeholders, and daily operational users of Axle.
  • •Drive successful launches by scoping integration requirements, managing project timelines, and guiding customers through API integration, UAT, and go-live.
  • •Develop deep expertise in each client’s technology stack, workflows, Axle integrations, and the broader automotive insurance landscape to provide tailored technical guidance and configuration recommendations.
  • •Build and refine repeatable implementation playbooks, runbooks, and tooling that reduce time-to-launch and improve deployment quality across dealer and rental markets.
  • •Own implementation milestones and kickoff-to-launch KPIs; track time-to-value, integration health, and launch readiness to ensure every customer hits production successfully.
Travel: Low travel

Pay and Benefits

Salary: USD 80,000 - 95,000 annually
Equity and Bonus:Equity
Perks:401kHealth InsuranceVisionDentalPaid LeaveEquity

Key Requirements

  • •3+ years of experience in implementation, solutions engineering, technical account management, or professional services
  • •experience implementing software for automotive, fleet, dealership, rental car, or automotive insurance programs (B2B/enterprise)
  • •ability to travel to client sites and conferences (at least twice per month)
  • •strong collaboration with sales and engineering leadership to drive successful customer launches
  • •proficiency with API integrations, webhooks, and complex integrations
Experience:3+ yearsAutomotiveInsuranceEnterprise software
Skills:CommunicationRelationship-buildingProblem-solvingCollaborationAdaptability
Tech Stack:APIsWebhooksIntegration tooling

Eligibility

Visa:H1BGreen CardSponsorship
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Axle
Axle is an insurtech that offers digital insurance solutions tailored to small businesses and gig-economy drivers, providing flexible commercial coverage, quick online quotes, and policy management through a streamlined web platform.
Industry: InsurTech
Website