Senior Account Representative, SMB

PayPal
Paris
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Ownership","Analytical judgment","Problem-solving","Internal collaboration","Forecast accuracy"]

Own end-to-end commercial relationships for a portfolio of ~80 higher-value small and medium business merchants in Paris. Proactively identify opportunities to deepen relationships, expand product adoption, and protect/grow transaction margin. Collaborate across PayPal to resolve merchant needs and ambiguous issues, create tailored account plans and strategies, and use AI-powered tools plus commercial data to prioritize growth and manage risk with accurate forecasting and pipeline reporting.

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FursaFursa
PayPal
PayPal
1 day ago

Senior Account Representative, SMB

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own end-to-end commercial relationships for a portfolio of ~80 higher-value small and medium business merchants in Paris. Proactively identify opportunities to deepen relationships, expand product adoption, and protect/grow transaction margin. Collaborate across PayPal to resolve merchant needs and ambiguous issues, create tailored account plans and strategies, and use AI-powered tools plus commercial data to prioritize growth and manage risk with accurate forecasting and pipeline reporting.
Location: Paris
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Own and manage end-to-end commercial relationships with merchants.
  • •Develop tailored account plans and commercial strategies for strategically important merchants.
  • •Use AI-powered tools to identify growth, cross-sell, and risk signals across the portfolio.
  • •Maintain accurate pipeline, forecast, and portfolio health reporting, and support less experienced Account Representatives by sharing what works.
  • •Bring together internal teams to resolve merchant needs and work through ambiguous issues without established playbooks.

Pay and Benefits

Perks:Health InsuranceRetirementPaid LeaveLearning Budget

Key Requirements

  • •3+ years of relevant experience and a Bachelor’s degree, or an equivalent combination of education and experience.
  • •5+ years of relevant experience and a Bachelor’s degree, or an equivalent combination of education and experience.
  • •Own high-value or strategic customer relationships and drive commercial outcomes.
  • •Quantifiable experience retaining and growing a complex book of business through cross-sell, upsell, or wallet-share growth.
  • •Comfort using AI and commercial data to prioritize opportunities and intervene early on churn or decline risk.
Experience:3+ years
Education:Bachelor's
Skills:OwnershipAnalytical judgmentProblem-solvingInternal collaborationForecast accuracy
Tech Stack:AI

Company Brief

PayPal
Global online payments platform enabling digital and mobile payments, money transfers, and merchant services for consumers and businesses, supporting e‑commerce transactions across multiple currencies and payment methods.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1998
WebsiteLinkedIn