New Account Specialist
SoFi Technologies
United States
Workplace: OnsiteFull timeUSD 18.8 - 35.26 hourlyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Communication","Interpersonal skills","Problem-solving","Organizational skills"]Enhance the customer experience by accurately processing transactions and answering banking questions in a courteous, compliant manner. Open new accounts, process deposits and loan payments, verify cash totals, and balance daily transactions. Resolve customer questions by listening, observing, and engaging customers to identify needs, referring complex issues to supervisors or other departments when necessary.

