Agency Operation & Content Support Project Intern (TikTok LIVE) - 2026 Start (BS/MS)

TikTok
Sydney
Workplace: OnsiteInternshipFunction: Content & Editorial (Writing/Editing)Skills: ["Organizational skills","Communication","Proactivity","Attention to detail","Ownership"]

Support TikTok LIVE’s Creator Networks by handling inquiries and tickets, maintaining self-serve support hub materials, and tracking issues with clear case notes. Help run LIVE creator/agency campaign operations from setup through post-review, coordinating training materials and performance summaries. Assist creator marketing support (short video creation/editing, visuals, and engagement metrics) while collaborating with product teams to relay feedback and update onboarding SOPs.

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FursaFursa
TikTok
TikTok
1 month ago

Agency Operation & Content Support Project Intern (TikTok LIVE) - 2026 Start (BS/MS)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Support TikTok LIVE’s Creator Networks by handling inquiries and tickets, maintaining self-serve support hub materials, and tracking issues with clear case notes. Help run LIVE creator/agency campaign operations from setup through post-review, coordinating training materials and performance summaries. Assist creator marketing support (short video creation/editing, visuals, and engagement metrics) while collaborating with product teams to relay feedback and update onboarding SOPs.
Location: Sydney
Workplace: Onsite
Employment Type: Internship · 6 months
Job Function: Content & Editorial (Writing/Editing)
Seniority: Intern level

Key Responsibilities

  • •Provide daily support for Creator Networks by handling inquiries and support tickets, resolving issues promptly, and maintaining service standards with accurate case notes.
  • •Maintain and optimize the Creator Network Support Hub by updating self-service materials, improving workflows, and managing tracking systems.
  • •Support LIVE agency campaign operations end-to-end, including setup, post-review, training material preparation, and coordination of tracking and performance summaries.
  • •Assist TikTok Creator Network marketing support by engaging the community, creating/editing short videos, producing brand-consistent visuals, and tracking engagement metrics.
  • •Collaborate with product teams to relay agency feedback, support feature testing/documentation, update onboarding SOPs, and prepare weekly dashboard updates.

Key Requirements

  • •Available for a 6-month internship commitment with a minimum weekly on-site presence of 3 days.
  • •Manage multiple tasks simultaneously with precision and clarity.
  • •Proactive, solution-focused communication and a passion for supporting others.
  • •Meticulous attention to detail with strong ownership and reliable task execution.
  • •Interest or hands-on experience in technology, media, creator economy, or platform operations (preferred).
Experience:Creator economyTechnologyMediaPlatform operations
Skills:Organizational skillsCommunicationProactivityAttention to detailOwnership

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn