Aon

2 weeks ago

Manager, Employee Benefits

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Manage employee benefits for Health Solutions clients by handling routine enquiries, preparing renewal reports and proposals with benefit benchmarking and underwriting specifications, and supporting new business remarketing activities. Review insurer quotes and coverage summaries, monitor policy and endorsement issuance, and help ensure accurate billing, invoices, and credit control. Maintain precise client and insurer data and documentation while ensuring compliance with company policies and regulations.

Location: Kuala Lumpur

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Provide professional advice to clients in the Health Solutions department by handling routine enquiries and transactions.
•Prepare renewal reports and proposals including benefit benchmarking analysis, underwriting specifications, and insurance summaries.
•Support new business activities such as remarketing and preparing proposals/benefit benchmarking analysis; assist in renewal proposal preparation.
•Review insurer quotes and coverage summaries for accuracy, and monitor policy and endorsement issuance and billings advice.
•Ensure accurate client data and documentation, follow credit control/premium payment follow-ups, and maintain compliance with company policies and regulations.

Key Requirements

•Preferably a broking or insurance background with proven employee benefits consulting expertise.
•Demonstrated experience managing large and complex employee benefits portfolios.
•Strong end-to-end understanding of employee benefits, including plan design, renewals, negotiations, ongoing servicing, and escalations.
•Ability to manage client expectations and handle challenging conversations with practical solutions.
•Ability to work independently with minimal supervision, manage heavy workloads, coordinate multiple stakeholders, and meet deadlines.

Experience:InsuranceEmployee benefitsBroking

Skills:Client managementCommunicationPresentationInterpersonal skillsStakeholder management

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Aon