Universal Banker - Herndon Parkway

Truist Financial
Virginia
Workplace: OnsiteFull timeUSD 45,760 - 54,500 annuallyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Client service","Interpersonal communication","Sales outreach","Multitasking","Risk awareness"]

Deliver timely, accurate teller and client-service transactions while maintaining proper handling of assigned funds and records. Provide a high-quality client experience by understanding needs, educating customers on digital self-service (ATMs, Online/Mobile banking), and supporting outbound calling tied to Integrated Relationship Management (IRM). Participate in sales outreach, help with new account openings and problem resolution, and follow risk, compliance, and internal control procedures.

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Truist Financial
Truist Financial
1 week ago

Universal Banker - Herndon Parkway

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Deliver timely, accurate teller and client-service transactions while maintaining proper handling of assigned funds and records. Provide a high-quality client experience by understanding needs, educating customers on digital self-service (ATMs, Online/Mobile banking), and supporting outbound calling tied to Integrated Relationship Management (IRM). Participate in sales outreach, help with new account openings and problem resolution, and follow risk, compliance, and internal control procedures.
Location: Virginia
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Provide a distinctive client experience while completing complex and standardized transactions and uncovering client needs.
  • •Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking.
  • •Support the team sales process by participating in client outreach through outbound calls and referring opportunities to appropriate team members.
  • •Understand and apply Integrated Relationship Management (IRM) to deliver Truist expertise and solutions.
  • •Adhere to internal controls, operational procedures, and risk management policies, including compliance with current guidelines.
Travel: Low travel

Pay and Benefits

Salary: USD 45,760 - 54,500 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid LeaveSick DaysPaid Holidays

Key Requirements

  • •High school diploma or equivalent education.
  • •Two years of teller or cash handling or client service experience.
  • •Six months of client relationship building or sales experience.
  • •Excellent interpersonal and communication skills with a desire to interact with clients and prospects.
  • •Ability to master PC keyboard/software skills for branch automation and handle multi-tasking under time constraints.
Education:High School
Skills:Client serviceInterpersonal communicationSales outreachMultitaskingRisk awareness
Languages:English
Tech Stack:Microsoft OfficeATMsOnline bankingMobile banking

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn