Senior Business Analyst, Product Strategy

Discover Financial
Virginia, Chicago, New York, Illinois
Full timeUSD 111,200 - 126,900 annuallyFunction: Business OperationsExperience: 2+ yearsSkills: ["Strategic problem-solving","Quantitative analysis","Customer orientation","Innovation mindset","Relationship-building","Communication","Judgment","Intellectual curiosity"]

Support the Consumer and Developer Experience (CDX) leadership team with consulting-style strategic analysis and analytics to anticipate customer and market trends. Lead priority CDX initiatives (including AI transformation), create landscape assessments and thematic deep dives, and partner with engineering to prototype long-term product innovation. Maintain strong stakeholder relationships to drive strategic alignment and measurable internal and external customer satisfaction, while modeling AI adoption across the organization.

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Discover Financial
Discover Financial
3 days ago

Senior Business Analyst, Product Strategy

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Job Summary

Support the Consumer and Developer Experience (CDX) leadership team with consulting-style strategic analysis and analytics to anticipate customer and market trends. Lead priority CDX initiatives (including AI transformation), create landscape assessments and thematic deep dives, and partner with engineering to prototype long-term product innovation. Maintain strong stakeholder relationships to drive strategic alignment and measurable internal and external customer satisfaction, while modeling AI adoption across the organization.
Location: Virginia, Chicago, New York, Illinois
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Partner with CDX leaders to answer strategic questions using a consulting-style model.
  • •Lead workstreams on priority strategic initiatives for CDX, including AI transformation.
  • •Support the organization’s intelligence unit with analytics, landscape assessments, and thematic deep dives.
  • •Set the vision for long-term product innovation and partner with engineering to deliver prototypes.
  • •Establish trusted relationships with key stakeholders to improve internal and external customer satisfaction.

Pay and Benefits

Salary: USD 111,200 - 126,900 annually

Key Requirements

  • •At least 2 years of professional experience performing analysis.
  • •A Bachelor's degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or related).
  • •A Master's degree in a quantitative field (or an MBA with a quantitative concentration).
  • •1+ years of experience in SQL querying.
  • •1+ years of experience in statistical model building and market research (either or both).
Experience:2+ years
Skills:Strategic problem-solvingQuantitative analysisCustomer orientationInnovation mindsetRelationship-buildingCommunicationJudgmentIntellectual curiosity
Tech Stack:Artificial intelligenceMachine learningGenerative AIAI transformationSQLAnalyticsCloudOpen source

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn