Prada Group

2 weeks ago

PRADA Client Advisor, Bicester

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Deliver an exceptional, memorable luxury customer experience by placing clients at the center. Promote Prada’s brand philosophy, build long-lasting relationships, and capture client data in the CRM to personalize future opportunities. Drive individual and store sales targets and KPIs while providing outstanding service across in-store and ecommerce channels. Stay informed on luxury fashion trends and competitors, resolve client complaints, and collaborate with back-of-house to support daily store operations.

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Create a welcoming environment and provide an excellent service aligned with the client journey ceremony.
•Exceed individual sales targets and KPI goals to contribute to store success while serving client needs in store and on ecommerce.
•Demonstrate strong knowledge of Prada products, history, culture, and DNA, advising clients based on fashion trends and competitors.
•Capture and manage customer data in the Company CRM to connect with clients and develop personalized long-term relationships.
•Host customer appointments (in-person or virtual), resolve client complaints with support as needed, and collaborate with back-of-house on daily store operations.

Key Requirements

•Prior experience within a luxury or premium brand.
•Strong understanding of luxury customer service and client relationship building.
•Ability to work both independently and as part of a team.
•Excellent communication and interpersonal skills with fluency in English.
•Experience using/recording customer data in a Company CRM to maintain and develop client relationships.

Experience:LuxuryPremium brandLuxury fashionEcommerce

Skills:CommunicationInterpersonal skillsCustomer focusRelationship buildingTeamwork

Languages:English

Tech Stack:CRMEcommerceDigital toolsOmni channel

Company Brief

Prada Group

Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Milan, Italy

Founded: 1913

Website LinkedIn

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Prada Group

2 weeks ago

PRADA Client Advisor, Bicester

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Create a welcoming environment and provide an excellent service aligned with the client journey ceremony.
•Exceed individual sales targets and KPI goals to contribute to store success while serving client needs in store and on ecommerce.
•Demonstrate strong knowledge of Prada products, history, culture, and DNA, advising clients based on fashion trends and competitors.
•Capture and manage customer data in the Company CRM to connect with clients and develop personalized long-term relationships.
•Host customer appointments (in-person or virtual), resolve client complaints with support as needed, and collaborate with back-of-house on daily store operations.

Key Requirements

•Prior experience within a luxury or premium brand.
•Strong understanding of luxury customer service and client relationship building.
•Ability to work both independently and as part of a team.
•Excellent communication and interpersonal skills with fluency in English.
•Experience using/recording customer data in a Company CRM to maintain and develop client relationships.

Experience:LuxuryPremium brandLuxury fashionEcommerce

Skills:CommunicationInterpersonal skillsCustomer focusRelationship buildingTeamwork

Languages:English

Tech Stack:CRMEcommerceDigital toolsOmni channel

Company Brief

Prada Group

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Milan, Italy

Founded: 1913

Website LinkedIn