Account Manager

Insider
Brazil
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Presentation","Negotiation","Relationship management","Stakeholder management"]

Account Manager at Insider One focusing on renewals, upsell opportunities, and strategic stakeholder management for enterprise clients in Brazil. You’ll drive renewal and expansion, negotiate contracts, and collaborate with Customer Success to ensure high-level executive engagement, strong adoption, and overall customer experience within a fast-paced, hybrid environment.

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FursaFursa
Insider
Insider
4 years ago

Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Account Manager at Insider One focusing on renewals, upsell opportunities, and strategic stakeholder management for enterprise clients in Brazil. You’ll drive renewal and expansion, negotiate contracts, and collaborate with Customer Success to ensure high-level executive engagement, strong adoption, and overall customer experience within a fast-paced, hybrid environment.
Location: Brazil
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Own renewals and stakeholder management across enterprise accounts.
  • •Drive renewal, expansion, and MRR raise opportunities, including contract terms and price negotiations.
  • •Coordinate with Customer Success for sponsor nurturing and discovery of stakeholder needs to match Insider product suites.
  • •Manage high-level stakeholders through all account bases and lead contract negotiations.
  • •Collaborate with sales for upselling and initiating opportunities with the right product and contact.

Pay and Benefits

Perks:Learning BudgetRemote Work

Key Requirements

  • •A university degree in Business, Marketing, Engineering, or related fields
  • •5+ years experience in Customer Success Management, Account Management, or Sales, ideally in SaaS
  • •Strong communication skills in both writing and speaking (English & Native Language)
  • •High sense of responsibility and accountability
  • •Strategic thinking with excellent project management skills
Experience:5+ yearsSaaSEnterprise
Education:Bachelor's
Skills:CommunicationPresentationNegotiationRelationship managementStakeholder management
Languages:English

Company Brief

Insider
Provides a growth management and personalization platform that helps brands unify customer data, run personalized experiences across channels, and optimize acquisition, conversion, and retention using AI-driven segmentation and orchestration.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series C
Headquarters: Istanbul, Turkey
Founded: 2012
Website