Receptionist

Serco
United Kingdom
Workplace: OnsiteFull timeGBP 10.85 - 12.71 hourlyFunction: Administration & Executive AssistanceSkills: ["Customer service","Communication","Problem-solving","Calm under pressure","Proactive"]

Be the first point of contact at a Tunbridge Wells sports centre, creating a welcoming environment and helping customers access the facilities and services they need. You’ll manage reception duties, support smooth day-to-day operations, handle cash transactions accurately, and maintain a safe, compliant space. Working with a customer-focused team, you’ll stay calm under pressure and build positive relationships with customers and stakeholders.

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FursaFursa
Serco
Serco
1 week ago

Receptionist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Be the first point of contact at a Tunbridge Wells sports centre, creating a welcoming environment and helping customers access the facilities and services they need. You’ll manage reception duties, support smooth day-to-day operations, handle cash transactions accurately, and maintain a safe, compliant space. Working with a customer-focused team, you’ll stay calm under pressure and build positive relationships with customers and stakeholders.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Provide excellent customer service face to face and over the telephone.
  • •Manage reception duties to ensure smooth day-to-day operations.
  • •Handle cash transactions and follow financial procedures accurately.
  • •Support colleagues across the team when required.
  • •Maintain a safe and compliant environment in line with policies and procedures.

Pay and Benefits

Salary: GBP 10.85 - 12.71 hourly
Perks:Gym MembershipDbs ChecksPaid LeavePensionWellness Stipend

Key Requirements

  • •Deliver strong customer service in a customer-facing environment.
  • •Handle cash transactions and maintain accurate records while following financial procedures.
  • •Stay calm under pressure and resolve customer queries effectively.
  • •Communicate clearly and maintain a positive, proactive approach.
  • •Adapt to different situations and support the wider team when needed.
Skills:Customer serviceCommunicationProblem-solvingCalm under pressureProactive

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn