Product Manager, Services

Airbnb
San Francisco, Seattle, New York
Workplace: RemoteFull timeUSD 232,000 - 282,000 annuallyFunction: Product ManagementExperience: 10+ yearsSkills: ["Cross-functional collaboration","Communication","Business acumen","Comfort with ambiguity"]

Own the vision, strategy, and roadmap for how guests discover, book, and enjoy new services within Airbnb’s Guest Services. Partner with engineering, design, data science, operations, and supply-side teams to build a zero-to-one business line—from prototyping and experiments to launching and iterating. Use metrics like conversion, attach rate, and repeat booking to find opportunities, while incorporating direct guest feedback to prioritize what matters.

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FursaFursa
Airbnb
Airbnb
1 month ago

Product Manager, Services

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own the vision, strategy, and roadmap for how guests discover, book, and enjoy new services within Airbnb’s Guest Services. Partner with engineering, design, data science, operations, and supply-side teams to build a zero-to-one business line—from prototyping and experiments to launching and iterating. Use metrics like conversion, attach rate, and repeat booking to find opportunities, while incorporating direct guest feedback to prioritize what matters.
Location: San Francisco, Seattle, New York
Workplace: Remote
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Define the product vision, strategy, and roadmap for how guests discover, book, and enjoy services.
  • •Prototype, ship, and iterate fast with engineering and design; launch experiments and decide what to scale or stop.
  • •Define and use key metrics (e.g., conversion, attach rate, repeat booking, guest satisfaction) to identify drop-offs and opportunities.
  • •Gather and incorporate guest feedback by talking to guests, reviewing reviews and support tickets, and bringing their voice into prioritization.
  • •Coordinate across marketplace sides by partnering with supply and operations teams to ensure services are sustainable for hosts and partners.

Pay and Benefits

Salary: USD 232,000 - 282,000 annually
Equity and Bonus:Equity

Key Requirements

  • •10+ years of consumer product management experience.
  • •Track record taking 0→1 product ideas from incubation through piloting and graduation to scaled products at a consumer internet company or marketplace.
  • •Ability to prototype using the latest AI tools to prove hypotheses and get user feedback quickly.
  • •Strong business acumen to assess viability and translate hypotheses into testable MVP scopes.
  • •Comfort operating in ambiguity and managing multiple workstreams with competing priorities and tight timelines.
Experience:10+ yearsConsumer internetMarketplace
Skills:Cross-functional collaborationCommunicationBusiness acumenComfort with ambiguity
Tech Stack:AI

Company Brief

Airbnb
Online marketplace that connects travelers with hosts offering short-term lodging, experiences, and long-term stays. Facilitates booking, payments, and reviews while providing tools for hosts to manage listings globally.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
WebsiteLinkedIn