Business Development Manager (Service Business) - Tokyo

Fortinet
Tokyo
Workplace: OnsiteFull timeFunction: Business Development & PartnershipsExperience: 10+ yearsEducation: bachelorsSkills: ["Communication","Negotiation","Relationship management","Strategic thinking","Escalation management"]

Drive service business growth by owning pre-sales for advanced and professional services, generating net-new pipeline, and coordinating client retention and upsell. Align service plans and revenue to objectives and market trends, present to customers, and develop account reviews to position Fortinet as a strategic partner. Maintain and improve revenue, customer satisfaction, and escalations while collaborating with sales leadership, account managers, and implementation teams in Tokyo.

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Fortinet
Fortinet
1 year ago

Business Development Manager (Service Business) - Tokyo

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Last checked: 4 hours agoStatus: Live

Job Summary

Drive service business growth by owning pre-sales for advanced and professional services, generating net-new pipeline, and coordinating client retention and upsell. Align service plans and revenue to objectives and market trends, present to customers, and develop account reviews to position Fortinet as a strategic partner. Maintain and improve revenue, customer satisfaction, and escalations while collaborating with sales leadership, account managers, and implementation teams in Tokyo.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships

Key Responsibilities

  • •Direct pre-sales for advanced and professional services to net new clients by generating pipeline.
  • •Lead and coordinate client retention and upsell activities across products/services tied to contracts.
  • •Align service plans and revenue to objectives, market trends, and competitive service offerings.
  • •Assess customer requirements, make customer presentations, and develop account reviews to establish Fortinet as a strategic partner.
  • •Maintain and grow revenue and profit for assigned accounts while monitoring and improving customer satisfaction and resolving escalated support issues.

Key Requirements

  • •More than 10 years of IT industry experience for a global company.
  • •More than 8 years of sales experience with funnel management.
  • •Bachelor’s degree with a solid track record generating services revenue and sales.
  • •Proven experience managing client relationships, developing strategies, and facilitating escalations.
  • •Sound knowledge of networking and security solutions, preferably with Fortinet or similar products/services.
Experience:10+ yearsIT industryNetworkingCybersecurity
Education:Bachelor's
Skills:CommunicationNegotiationRelationship managementStrategic thinkingEscalation management
Languages:English
Tech Stack:Fortinet

Company Brief

Fortinet
Provides enterprise cybersecurity solutions including data protection, cloud security, network security, and user and entity behavior analytics to help organizations prevent insider threats, secure cloud and on-premises environments, and enforce data loss prevention policies.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Austin, United States
Founded: 1994
WebsiteLinkedIn